15/04/2024

Job Title: Site Reliability Engineer
Contract Type: Permanent/Part time/job share
Salary Range: £52,000 - £78,000 Depending on Experience
Location: Eastleigh
Closing Date for applications: Sunday 14th April 2024
Site Reliability Engineer: We have an exciting brand-new opportunity Ageas to join our dynamic IT Team as a Site Reliability Engineer. We are looking for an expert in this field who has extensive experience and knowledge in managing APM tools such as Dynatrace and has demonstrable experience (at least 3 years) as a Site Reliability Engineer.

The Site Reliability Engineer (SRE) at Ageas will take ownership of the observability suite, leveraging deep DevOps skills and experience to proactively enhance the performance and stability of APIs and applications. This role will play a crucial part in ensuring reliability and scalability across Ageas' IT landscape, including managing APM tools such as Dynatrace or New Relic.
Main Responsibilities as Site Reliability Engineer:

• Take ownership of the observability suite, including monitoring, logging, and alerting tools, to ensure comprehensive and holistic visibility into system performance and health.
• Configure and manage APM tools such as Dynatrace or New Relic, utilizing their capabilities to monitor application performance and troubleshoot issues effectively.
• Utilize deep DevOps skills and experience to implement and maintain infrastructure as code (IaC) practices, automating deployment, scaling, and management processes.
• Proactively measure and identify performance bottlenecks and reliability issues in APIs and applications and implement solutions to mitigate these issues.
• Collaborate with development teams to optimize application performance, improve resource utilization, and enhance scalability.
• Implement and maintain robust incident response and post-incident review processes to minimize downtime and prevent recurrence of issues.
• Drive continuous improvement initiatives to enhance the reliability, scalability, and efficiency of Ageas' infrastructure and services, getting ahead of customer needs.
• Participate in on-call rotation and provide support for incident resolution and troubleshooting as needed.

Skills and experience you need as Site Reliability Engineer

• Demonstrable experience (at least 3 years) as a Site Reliability Engineer or similar role, with a focus on maintaining high availability, reliability, and scalability of production systems.
• Strong expertise in monitoring, logging, and alerting tools such as Prometheus, ELK stack, Grafana, Azure Monitor etc., with the ability to take ownership of the observability suite.
• Experience managing APM tools such as Dynatrace or New Relic, utilizing their capabilities to monitor application performance effectively.
• Deep understanding of DevOps principles and practices, including infrastructure as code (IaC) using Terraform, automated deployment, and configuration management (including tools).
• Experience with Node.js, Java and JavaScript frameworks
• Experience with cloud technologies, preferably Azure, and proficiency in managing cloud-based infrastructure.
• Proven ability to proactively identify and resolve performance bottlenecks and reliability issues in APIs and applications.
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
• Experience with incident response and post-incident review processes, and a commitment to minimizing downtime and preventing recurrence of issues.
• A proactive mindset with a focus on continuous improvement, constantly seeking opportunities to enhance the reliability, scalability, and efficiency of infrastructure and services.
• Resilient work ethic and the ability to thrive in a fast-paced and dynamic environment, including participation in on-call rotation for incident response and troubleshooting.

Here are some of the benefits you can enjoy within the Site Reliability Engineer role based in Eastleigh:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health – Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.

Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family – Maternity/pregnant parent/primary adopter entitlement of 16 weeks’ at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

Benefits for Them – Partner Life Assurance and Critical Illness cover

Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

Get some Tech – Deals on various gadgets including Wearables, Tablets and Laptops.

Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We’re one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.

Click on the ‘Apply button’ to be considered for our Site Reliability Engineer opportunity at Ageas in Eastleigh.