Address
Form of work1st/2nd Line Service Desk, Desktop Support, O365
IT Support Analyst required for a leading business based in Bristol.
The successful candidate will have a background in Desktop or Service Desk Support with excellent customer skills and ability to work well in a team.
Some travel to local sites required so your own transport is essential.
This role is fully on site.
Engagement is via umbrella company only.
Skills and experience required:-
- Windows 10 support (Windows 11 about to be deployed)
- Processing support tickets with internal and external teams
- Experience supporting peripheral devices, hardware etc
- O365 admin
- Joiners/leavers account creation/deletion
- Troubleshoot software issues as well as
- Manage security patching and updates
- Both remote and face to face (Deskside) support
- Basic networking, Wi-Fi and LAN
