2Nd Line It Support Engineer

Extra Recruitment are currently recruiting for a 2nd Line IT Support for our well-established client in Stourbridge. My client is looking for enthusiastic people to join their current team of engineers.

As 2nd Line IT Support, you will need to have/be:

Have a strong desire to deliver high quality service to external customers

Understanding of standard IT technologies

Attend customer's sites for escalated enquiries

Excellent communication skills

Excellent communication skills

Details:

Salary: (phone number removed) - (phone number removed)

Hours: Full Time

Location: Stourbridge

Duration: Permanent

Role of a 2nd Line IT Support:

Remote/Desktop Support to end users

PC/Server/Network Infrastructure Support

Maintain and monitor backups for customers

Provide general administration of customers networks such as creating new users, updating group membership, setting NFTS permissions and health checks

Deployment of software and patching

Windows 7/8/10 + Office 2010/2013/2016/2019

Maintain and configure Anti-Virus software

Hardware Firewalls and routers

Benefits of working as 2nd Line IT Support:

20 days holiday plus bank holidays

Pension

Parking

For more information please hit apply