Service Desk Team Lead - Northampton/ Hybrid - �35,000 to �45,000
I have recently partnered with a major company within the IT Service space. We are currently searching for a talented and driven 3 rd line Engineer work on their helpdesk. In this role you would have the opportunity to be a senior member of the companies help desk, assist in costumer relations as well as be a mentor and senior point of escalation for a talented and growing 2 nd line IT service desk, who work in a range of industries including Networking, Data centre, Infrastructure, Cloud and Cyber security.
About the 3 rd line Engineer role:
* Located in Northampton
* Offering between �35,000 and �40,000 per annum
* Hybrid (3 days a week on site, after probation)
* 2 stage interview process - remote
* final interview in person
Requirements of the 3 rd line Engineer role:
* MSP experience
* Interest in being in a leadership role or similar
* Strong technical capabilities (O365, SCCM, Windows servers, SQL)
* Very good communication, both written and spoken
* Experience with business reports and documentation
* Proven experience of supporting 2 nd or 3 rd line quires
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright , by exploring the VIQU IT Recruitment website .
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to �1,000 once your referral has successfully started work with our client (terms apply).
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