Complaint Handler jobs in Hertfordshire, England

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SENIOR COMPLAINTS HANDLER / SENIOR ENGAGEMENT & INSIGHT OFFICER

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

CompanyNetworx Recruitment
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,742.00 Per Annum Plus Benefits
Job typeFull Time
Date Posted 19 hours ago See detail

Senior Complaints Handler / Senior Engagement & Insight Officer New

Networx Recruitment

Hemel Hempstead, Hertfordshire

£37,742.00 Per Annum Plus Benefits

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...