Complaint Handler jobs in West Midlands

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COMPLAINTS HANDLER (PART-TIME, JOB-SHARE, OR FULL-TIME)

Receive and respond to complaints by phone and email. Listen attentively to customers, understand and empathise with their concerns and gather all information to understand the nature of the complaint. Investigate thoroughly, enga...

CompanyZurich Insurance
AddressSwindon, Staffordshire
CategoryCustomer Service
SalaryUp to £30,000 a year
Job typePart-time | Full-time
Date Posted 3 weeks ago See detail

Complaints Handler (Part-time, Job-share, or Full-time)

Zurich Insurance

Swindon, Staffordshire

Up to £30,000 a year

Receive and respond to complaints by phone and email. Listen attentively to customers, understand and empathise with their concerns and gather all information to understand the nature of the complaint. Investigate thoroughly, enga...

Complaints Handler

P3 Search & Selection

Warwickshire, England

£26,000 - £28,000 per annum

We are looking for a customer care manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business....

Stage 1 Housing Complaints Handler

Merje

Worcester, Worcestershire

28592.00 - 28592.00 GBP Annual

Managing own caseload. Conducting impartial investigations/ reviewing Stage 1 decisions. Working within response deadlines and adhering to team SLA's/ KPI's. Liaising with customers to gather relevant information and ensure it's u...

Complaint Resolution Unit (CRU) - Complaint handler

Metropolitan Police

Bromley, Shropshire

£33,348 a year

Communicating with complainants by phone and email to understand the issues raised and to resolve within Regulations and to the satisfaction of the complainant. Research of police indices and contact with officers and staff involv...