Complaint Manager jobs in City of Edinburgh, Scotland

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COMPLAINTS OPERATIONS MANAGER

Optimising resources in the teams to ensure SLAs and KPIs are met, using data to improve performance in line with the Diligenta vision. Working with peers to proactively identify opportunities and innovations in the end-to-end cus...

CompanyDiligenta
AddressCity of Edinburgh, Scotland
CategoryCustomer Service
SalaryFrom £43434-£54293
Date Posted 2 months ago See detail

Complaints Operations Manager

Diligenta

City of Edinburgh, Scotland

From £43434-£54293

Optimising resources in the teams to ensure SLAs and KPIs are met, using data to improve performance in line with the Diligenta vision. Working with peers to proactively identify opportunities and innovations in the end-to-end cus...