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Contact Center Team Leader jobs

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CONTACT CENTRE TEAM LEADER

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

CompanyTopyorkshire
AddressLondon, England
CategoryCustomer Service
Salary£32,000 to £35,000
Job typePermanent
Date Posted 9 hours ago See detail

Contact Centre Team Leader New

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

9 hours ago seen See more...

Contact Centre Team Leader Sales

Ccp

Lancashire, England

£30,000 - £42,000 per annum, OTE

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

yesterday seen See more...

Contact Centre Team Leader

Hamilton Woods

Buckinghamshire, England

£37,000 per annum

Monitor and manage KPI's. Ensure all areas of work complies with policies, procedures and protocols. Deal effectively and promptly with escalations from the team. Work with the Contact Centre Manager to develop and deliver service...

yesterday seen See more...

Contact Centre Team Leader

Reed Talent Solutions

West Midlands, England

£31,000 - £35,000 per annum

To motivate and inspire people to deliver a brilliant and personal service for our customers. To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional...

yesterday seen See more...

Resource Planning Team Leader - Contact Centre

Echo

West Midlands, England

£32,000 per annum

Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met. Implementing an effective planning cycle and presenting recommendations. Planning and forecasting our workforce schedule to meet customer d...

2 days ago seen See more...

Contact Centre Team Leader

Reed Business Support

London, England

£32,000 - £35,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

2 days ago seen See more...

Contact Centre Team Leader

Red Recruitment

Sevenoaks, Kent

£33,000 Annual

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

2 days ago seen See more...

Contact Centre Team Leader

S4 Personnel Ltd

High Wycombe, Buckinghamshire

£25,000 - £26,000 Annual

Ref: 3738 Job Title: Contact Centre Team Leader Salary: 25,000 - 26,000 (with 400 - 600 per calendar month bonus) Location: High Wycombe Hours: 8 hour shift pattern between 7.00 - 19.00 (Monday - Friday) Do you have experience...

2 days ago seen See more...

Contact Centre Team Leader Sales

Ccp

Chorley, Lancashire

£30,000 - £42,000 Annual

Coaching and development of staff. 1-2-1s and documented coaching. Motivation and staff morale. Delivering Team Meetings and group coaching sessions. Achieving daily/weekly/monthly KPIs. Previous experience within a Contact Centre...

2 days ago seen See more...

Contact Centre Team Leader

Red Recruitment

Kent, England

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

5 days ago seen See more...

Contact Centre Team Leader

C&M Travel Recruitment

London, England

£30,000 - £38,000/annum plus company benefits

Lead, coach and develop team members with on-boarding, training and shadowing. Conduct 1-2-1 meetings, training, team briefings and performance assessments. Ensure all policies and procedures are adhered to. Be a first line escala...

2 weeks ago seen See more...

Customer Contact Team Leader

Ccr Recruitment Group

Essex, England

£32,000 per annum, inc benefits, OTE

Leadership. Driving Performance. Problem Solving and Decision Making. Developing, Influencing and Inspiring Others. Lead, manage and drive your team performance to meet KPIs and requirements. Ensuring prompt and accurate reportin...

2 months ago seen See more...

Customer Contact Team Leader

Ccr Recruitment Group

South East

£32,000 per annum, inc benefits, OTE

Leadership. Driving Performance. Problem Solving and Decision Making. Developing, Influencing and Inspiring Others. Lead, manage and drive your team performance to meet KPIs and requirements. Ensuring prompt and accurate reportin...

2 months ago seen See more...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

a month ago seen

Team Leader (Office or Call Center environment)

Click Digital

Manchester, Greater Manchester

£16 - £20 Hourly

Strong leadership skills. Ability to work as a member of a team and to use your own initiative. Excellent communication and customer skills (including verbal and written). Ability to remain calm and focused whilst working to stric...

a month ago seen See more...

Contact Centre Team Leader

Search

Manchester, Greater Manchester

£31,000 Annual

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

a month ago seen See more...

Contact Centre Team Leader

Search

Lancashire, England

£31,000 per annum

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

2 months ago seen See more...

Contact Centre Sales Team Leader - Hybrid

Ardour Solutions Ltd

Nottingham, Nottinghamshire

£30,000 - £40,000 a year

Essential: Strong experience working as Contact Centre Sales Team Leader ideally from a regulated background. Essential: Strong Coaching and Performance Management experience. A Team Leader that has a track record of driving consi...

2 months ago seen See more...

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