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Contact Centre Advisor jobs in East of England

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CONTACT CENTRE ADVISOR

Responsibilities include: Answering incoming calls and making outbound calls to customers Booking appointments for MOTs, services, and Vehicle Health Check follow-ups Ensuring service department lead times are met Monitoring c...

CompanyContract Personnel Limited
AddressNorfolk, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 2 months ago See detail

Contact Centre Advisor

Contract Personnel Limited

Norfolk, England

Responsibilities include: Answering incoming calls and making outbound calls to customers Booking appointments for MOTs, services, and Vehicle Health Check follow-ups Ensuring service department lead times are met Monitoring c...

2 months ago seen See more...

Contact Centre Advisor

Ironmongery Direct

Basildon, Essex

Competitive

Demonstrate exceptional skills when dealing with customers. Consistently deliver high standards of customer service to existing and potential customers. Establish and build effective working relationships with our client's carrier...

2 months ago seen See more...

Contact Centre Advisor (fixed term contract) - Herts

Haven Holidays

Hemel Hempstead, Hertfordshire

Competitive

We are looking for motivated individuals who can demonstrate great listening skills and help our guests with questions or queries they may have prior to their holiday start date, from making their booking that is perfect for them...

2 months ago seen See more...

Contact Centre Advisor

Thurlow Nunn

Norwich, Norfolk

Answering incoming calls and making outbound calls to customers. Booking appointments for MOTs, services, and Vehicle Health Check follow-ups. Ensuring service department lead times are met. Monitoring customer satisfaction and ad...

2 months ago seen See more...

Contact Centre Team Manager New

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

4 hours ago seen See more...

Contact Centre Team Manager New

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

5 hours ago seen See more...

Contact Centre Sales Advisor

Connells Group Hq

Bedfordshire, England

Competitive salary

Book property valuations and viewing appointments for our estate agency branches through outbound calls. Proactively generate leads through outbound calls and follow-ups to help maximise sales opportunities. Demonstrate profession...

3 weeks ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

6 days ago seen See more...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

7 days ago seen See more...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

2 weeks ago seen See more...

Contact Centre Admin Manager

Wtw

Suffolk, England

Responsible for the quality and performance objectives defined by WTW. Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with key stake...

a month ago seen See more...

Contact Centre Administrator

Personnel Link Employment Group Ltd

Hertfordshire, England

£22,000 - £24,000 per annum

Salary: between 23,500 per annum. Salary review every 6 months. Recovering unpaid monies in a timely and accurate manner. Providing prompt and efficient service to clients. Dealing with inbound/outbound calls. Following set proce...

a month ago seen See more...

Team Manager - Contact Centre

Sanderson

Peterborough, Cambridgeshire

£28,000 - £30,000 Annual

31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

a month ago seen See more...

Contact Centre Agents

Lloyd Recruitment - Reigate

Ipswich, Suffolk

11.00 - 12.50 GBP Hourly

Assisting with queries, you will update the in-house systems. Send out required documentation. Liaising with other departments within the business. Above all provide a first-class service....

a month ago seen See more...

Team Manager - Contact Centre

Diligenta

Peterborough, Cambridgeshire

From £28000-£30000

33 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

a month ago seen See more...

Team Manager - Contact Centre

Sanderson

Cambridgeshire, England

31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

a month ago seen See more...

Contact Centre Manager

Ccr Recruitment Group

Essex, England

£55,000 - £60,000 per annum

Extensive experience of leading a Contact Centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance i...

2 months ago seen See more...

Head Of Contact Centres

Employment Specialists Ltd

Suffolk, England

£85,000 - £95,000 Annual

Experience of leading a service driven Insurance Contact Centre operation with experience of managing an operation through periods of significant growth or change. Excellent communication and leadership skills to lead and motivate...

2 months ago seen See more...

Customer Service Agent Contact Centre

Wtw

Ipswich, Suffolk

Competitive

Answer inbound queries via telephone, email and web chat. Return voicemails and make call backs as required. Record your actions accurately on our database. Provide an exceptional level of Customer Service, adapting to different c...

2 months ago seen See more...

Property Call Centre Advisor

Arc Group

Norwich, Norfolk

11.00 - 11.00 GBP Hourly

Job Title - Property Call Centre AdvisorSalary - GBP11per hour - temporary to permanentLocation - NorwichHours: Monday to Friday 7:30am- 3:30pm or 8am - 4pm (Parking available on site)We are recruiting for experienced customer ser...

2 months ago seen See more...

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