Contact Centre Agent jobs in East of England

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CONTACT CENTRE AGENTS

Assisting with queries, you will update the in-house systems. Send out required documentation. Liaising with other departments within the business. Above all provide a first-class service....

CompanyLloyd Recruitment - Reigate
AddressIpswich, Suffolk
CategoryCustomer Service
Salary11.00 - 12.50 GBP Hourly
Job typeFull Time
Date Posted 2 months ago See detail

Contact Centre Agents

Lloyd Recruitment - Reigate

Ipswich, Suffolk

11.00 - 12.50 GBP Hourly

Assisting with queries, you will update the in-house systems. Send out required documentation. Liaising with other departments within the business. Above all provide a first-class service....

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

Call Centre Agent

Huntress - Key Accounts

Ipswich, Suffolk

£12.50/hour

Forward on escalated calls in the correct manner. Maintain and develop knowledge of pension schemesPeople. Provide support to the administration team. Support team members during busy periods. Work as part of an effective team. An...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Contact Centre Sales Advisor

Connells Group Hq

Bedfordshire, England

Competitive salary

Book property valuations and viewing appointments for our estate agency branches through outbound calls. Proactively generate leads through outbound calls and follow-ups to help maximise sales opportunities. Demonstrate profession...

Contact Centre Admin Manager

Wtw

Suffolk, England

Responsible for the quality and performance objectives defined by WTW. Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with key stake...

Contact Centre Administrator

Personnel Link Employment Group Ltd

Hertfordshire, England

£22,000 - £24,000 per annum

Salary: between 23,500 per annum. Salary review every 6 months. Recovering unpaid monies in a timely and accurate manner. Providing prompt and efficient service to clients. Dealing with inbound/outbound calls. Following set proce...

Team Manager - Contact Centre

Sanderson

Peterborough, Cambridgeshire

£28,000 - £30,000 Annual

31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

Team Manager - Contact Centre

Diligenta

Peterborough, Cambridgeshire

From £28000-£30000

33 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

Team Manager - Contact Centre

Sanderson

Cambridgeshire, England

31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

Call Monitoring Agent / Call Centre

Ccr Recruitment Group

Essex, England

£24,000 - £26,000 per annum

To achieve all individual and team KPIs while also ensuring full engagement with monthly 1-2-1 meetings and always looking for ways to progress. To complete a required amount of recording reviews thoroughly and in its entirety on...

Customer Service Agent - Call Centre

Ccscollect

Croydon, Cambridgeshire

From £22,000 a year

Experience of working in a Contact Centre (Desirable, but not essential). Highly motivated to provide quality Customer Service. Professional and polite with a courteous telephone manner. Confident in overcoming customer objections...