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Contact Centre Agent jobs in London, England

Now available 13 results are consistent

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CONTACT CENTRE AGENT

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

CompanyReed Business Support
AddressLondon, England
CategoryCustomer Service
Salary£26,000 - £28,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted 4 days ago See detail

Contact Centre Agent

Reed Business Support

London, England

£26,000 - £28,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

4 days ago seen See more...

Contact Centre Team Leader

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

2 days ago seen See more...

Contact Centre Team Leader

Reed Business Support

London, England

£32,000 - £35,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

4 days ago seen See more...

Child Contact Centre Supervisor

Network Recruitment Solutions

Lewisham, Greater London

£11,500/annum

In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report. Facilitators should be aware they could...

3 weeks ago seen See more...

Contact Centre Team Leader

C&M Travel Recruitment

London, England

£30,000 - £38,000/annum plus company benefits

Lead, coach and develop team members with on-boarding, training and shadowing. Conduct 1-2-1 meetings, training, team briefings and performance assessments. Ensure all policies and procedures are adhered to. Be a first line escala...

3 weeks ago seen See more...

Contact Centre Advisor

Pension Protection Fund

Croydon, Greater London

£28,675/annum plus Civil Service Pension

This will be your first step into a career with us where you will receive full training from day one covering the PPFs pension schemes. The Contact Centre Team is at the heart of what we do here at the PPF, offering excellent cust...

3 weeks ago seen See more...

Housing Contact Centre Advisor

Akton Resourcing Ltd

Westminster, Greater London

£19 - £20/hour

(phone, email ,social media, f2f )Present an empathetic approach to supporting customers with support needs.Have a focus on delivering suitable outcomes for customer enquiries focusing on swift resolutions. Responsible for managin...

3 weeks ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

2 months ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

2 months ago seen See more...

Contact Centre Improvement Lead

Belmont Recruitment

London, England

£317/day

Corporate Contact Centre including telephony systems and channel shift. Workforce planning and performance management. Quality assurance and system and service development. Delivery of Resident Experience Programme work streams....

2 months ago seen See more...

Contact Centre Improvement Lead

Belmont Recruitment

London, England

Competitive

Overall Purpose of JobTo strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.The areas of operational responsibility i...

2 months ago seen See more...

Quality Assurance Officer Contact Centre

Vibe Recruit

Romford, Greater London

£24,000 - £26,000/annum

Completion of telephony call recording reviews on a weekly/monthly basis, as per targets set. Maintenance of a QA data spreadsheets and compilation of monthly/quarterly/annual MI. Provide feedback to Call Centre Supervisor, Area M...

2 months ago seen See more...

Contact Centre Manager

Clinical Partners Ltd

London, England

£45,000 - £50,000 a year

Were offering hybrid working in this role. Youll be fully equipped to enable remote working. 25 days paid holiday (increasing with service to 28 days) plus bank holidays. A day off for your birthday. Opportunities to take part in...

2 months ago seen See more...

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