Contact Centre Team Leader jobs in London, England

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CONTACT CENTRE TEAM LEADER

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

CompanyTopyorkshire
AddressLondon, England
CategoryCustomer Service
Salary£32,000 to £35,000
Job typePermanent
Date Posted 2 days ago See detail

Contact Centre Team Leader

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Contact Centre Team Leader

Reed Business Support

London, England

£32,000 - £35,000 per annum, inc benefits

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

Contact Centre Team Leader

C&M Travel Recruitment

London, England

£30,000 - £38,000/annum plus company benefits

Lead, coach and develop team members with on-boarding, training and shadowing. Conduct 1-2-1 meetings, training, team briefings and performance assessments. Ensure all policies and procedures are adhered to. Be a first line escala...

Call Centre Team Leader - Immediate Start

Osborne Appointments

Edgware, Greater London

£12 - £12.25/hour benefits

Monday Friday 8am 9pm. Saturday 8am 7pm. Sunday 9am 6pm. Manage and lead a team of customer service agents, working across multiple campaigns to ensure best in class service. Mentoring team members to upskill their p...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...