Contact Centre jobs in Chelmsford, Essex
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CONTACT CENTRE OFFICER
Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...
Company | Essex & Kent Police |
---|---|
Address | Chelmsford, Essex |
Category | Customer Service |
Salary | Competitive |
Job type | Permanent |
Date Posted | a month ago See detail |
Contact Centre Officer
Essex & Kent Police
Chelmsford, Essex
Competitive
Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...
a month ago seen See more...
- View all Essex & Kent Police jobs - jobs in Chelmsford
Contact Centre Team Manager
Merje Ltd
Chelmsford, Essex
£31,200 Annual
Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...
2 months ago seen See more...
- View all Merje Ltd jobs - jobs in Chelmsford