Contract Customer Quality jobs in England

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CUSTOMER RELATIONS QUALITY MANAGER

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

CompanySoutheastern Railway
AddressLondon, Greater London
CategoryCustomer Service
Salary£33,000 per annum plus free travel
Job typeFull Time, Home working available, Flexible working available, Hybrid Working, Permanent
Date Posted 2 months ago See detail

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Relations Quality Manager

Southeastern Railway

London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...