Customer Engagement Manager jobs in North West

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CUSTOMER SERVICE AND OPERATIONS MANAGER

Experience providing outstanding Customer Service. Managerial experience in an Operational and/or Retail environment. Experience following processes and procedures. A can-do and positive approach and ability to lead by example....

CompanyGlencourt Associates
AddressManchester, Greater Manchester
CategoryBanking
Salary£26,000 - £27,000/annum + bonus package
Job typePermanent
Date Posted 3 days ago See detail

Customer Service and Operations Manager

Glencourt Associates

Manchester, Greater Manchester

£26,000 - £27,000/annum + bonus package

Experience providing outstanding Customer Service. Managerial experience in an Operational and/or Retail environment. Experience following processes and procedures. A can-do and positive approach and ability to lead by example....

Customer Service and Operations Manager

Harlow Recruitment Ltd

Wokingham, Berkshire

£28,000 - £35,000/annum

Manage customer orders, organise processing queues and arrange additional services. Liaising with customers after an order has been placed, arranging deliveries, and providing delivery/shipping updates. Liaising with the workshop...

Customer Support Manager

Bracknell Personnel Services

Wokingham, Berkshire

£27,000 - £38,000/annum

PositionCustomer Support Manager (CSM)Reporting toCustomer Support Team LeaderDepartmentCustomer SupportDepartmental Functions (CS)To manage the repair order process on behalf of the customer and act as an interface between the cu...

Customer Support Manager

Line Up Aviation

Berkshire, England

£28,000 - £35,000/annum

Work closely with the Engineering department to ensure service delivery to the customer. To ensure timely response to customer requirements to SLAs. Receipt orders, status reporting, quote processing and query management as agreed...

Customer Support Manager

Salix Homes

Greater Manchester, England

Up to £49,498

Developing our Customer Support policies and procedures. Ensuring that services are delivered in line with the legal and regulatory framework and for developing plans that ensure resources are targeted towards customer priorities....

Communications & Engagement Manager, internal comms, hybrid

Sanderson

Berkshire, England

Experience working in large, global organisation. Similar experiences within a communications role. Experience of, but not necessarily responsibility for, transformation and change programmes. Ability to simplify complex messaging...

Communications & Engagement Manager

Sse

Reading, Berkshire

£47,600 to £71,600 per year

About the RoleBase Location: Cardiff, Reading or Perth - this is a hybrid role working a minimum two days a week at the office at one of the advertised locations.Salary: 47,600 - 71,600 pro rata + a range of other benefits to su...

Senior Regulatory Engagement Manager

Regulator Of Social Housing

Manchester, Greater Manchester

£68,404 to £82,557

Responsibilities:As the successful candidate, you will have an understanding of the overall strategy, operations and key processes of registered providers or experience in areas of governance, risk management, service delivery or...

Regulatory Engagement Manager

Regulator Of Social Housing

Manchester, Greater Manchester

£50,628 to £55,956

Responsibilities:As the successful candidate, you will have a sound understanding of regulators role and have relevant experience in a housing, governance, risk management or other comparable regulatory environment. You will be a...

Internal Communications and Engagement Manager FTC

Sanderson

Berkshire, England

Drafting engaging messages for the new communications strategy. Building relationships with senior leaders to create content and communication material. Support the deployment and review of the engagement survey. Advising on furth...

Fundraising and Engagement Manager

Charity People

Preston, Lancashire

Up to £32500 per annum

Among the long list of services and support they offer the Foxton runs a homeless day centre, assertive outreach, a kids club, rough sleepers initiative, and housing first programme. Working alongside the senior leadership team...

Customer Experience Manager

The Solution Auto

Stockport, Greater Manchester

£31,000 - £35,000/annum £31k Basic - £35k++ OTE

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

Customer Relations Manager

Dynamite Recruitment

Bracknell, Berkshire

£44,000 - £44,109/annum 44,109.00

Managing a small, specialist team that oversee complaints resolution. Handle escalated complaints with professionalism, implementing the highest standard of customer service. Use specialist technology to assist with resolving comp...

Customer Success Manager

Thrive By Chorni Ltd

Manchester, Greater Manchester

£40,000 - £50,000/annum + excellent benefits

Managing a portfolio of approximately 50 strategic accounts and delivering on personal KPIs through upselling, drivingadoption, and minimizing churn.. Building and developing strong trusting relationships with senior stakeholder...

Office and Customer Service Manager

Journey Recruitment

Berkshire, England

£45,000 - £50,000 per annum

Cultivating a 'customer-first' attitude and driving a culture of exceeding customer expectations throughout the team. Providing coaching, training, and leadership to ensure that the Customer Service Team consistently meets and sur...

Customer Collections Manager

Adaptable Recruitment

Merseyside, England

Salary 35,000 - 45,000 DOE. Full-time, Permanent. Hybrid working pattern - 3 days at home and 2 in office. 25days holiday plus BHs. Holiday buy & sell scheme. Perk box. Review the delivery of collections, ensuring risk managemen...

Customer Data Platform Manager

Harnham - Data & Analytics Recruitment

Lancashire, England

£55,000 - £65,000 per annum

Collaborating with the wider CRM and Analytics team on programme planning. Act as a Tealium SME for the business, delivering high quality automated programmes. Support the wider team with Tealium and how it can be best optimised....

Customer Collections Manager

Acorn Insurance & Financial Services Ltd

Merseyside, England

Day-to-day management of the Specialist Payments, Credit Control Admin, Legacy Systems and Carrot FinOps team leaders. driving good customer outcomes and continual improvement within the team, keeping our processes and policies up...

Customer Relationship Account Manager

Betechnology Group Limited

Lancashire, England

£25,000 - £27,000 per annum

Position: Customer Relationship Account ManagerLocation: Manchester, on-site Salary: 25,000 - 27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. Your role will sol...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

Cheshire, England

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

Customer Account Manager

Relay Technical Transport Ltd

Warrington, Cheshire

From £28,780 a year

Company pension. On-site parking. Private medical insurance. Day shift. Holidays. Monday to Friday. Bonus scheme. Account management: 1 year (preferred)....

German Speaking Customer Account Manager / Hybrid

Tagged Resources

Lancashire, England

Salary negotiable

Main point of contact to support the EMEA and GSA sales team channels. Producing quotations and presentations for the sales channels. Liaise directly with customers to support the sales channels/Account Manager. To manage customer...

Customer Experience Manager

Spectrum It Recruitment

Berkshire, England

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

Customer Experience Manager

Spectrum It Recruitment

Bracknell, Berkshire

£60000 - £70000 per annum

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

Customer Relations Account Manager

The Training Hub Group

Manchester, Greater Manchester

£23,000 - £50,000 a year

Strong communication and interpersonal skills. Passionate about people and results. Confident negotiating, handling objections and closing sales. Experienced selling products and services (B2B desirable)Ability to deliver a high l...

Customer Experience Manager

Spectrum It Recruitment

Bracknell, Berkshire

£60,000 - £70,000/annum

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

Customer Account Manager

Bowmay Consulting Ltd

Lancashire, England

£32,000 - £34,000 per annum

32-34k + commission. Profit share scheme. 25 days holidays + bank holidays, buy & sell, additional accruals due to service. Monthly commission payable. Hybrid working. Flexible hours. Enhanced maternity / paternity leave. You'll...

Customer Relationship Manager

Focus Resourcing

Berkshire, England

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....