Customer Experience Director jobs in London, England

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CUSTOMER EXPERIENCE MANAGER

Prior experience operating as a manager in a Customer Experience focussed environment. Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and...

CompanyThe Scouts Association
AddressLondon, England
CategoryAdvertising & Marketing
Salary£31,716 per annum
Job typePermanent, full-time
Date Posted yesterday See detail

Customer Experience Manager

The Scouts Association

London, England

£31,716 per annum

Prior experience operating as a manager in a Customer Experience focussed environment. Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and...

Client Service/Customer Relationship Manager – HVAC experience beneficial

Team

London, England

£60,000/annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

Brand Experience Account Director

Dna Recruit

London, England

£70000 per annum

Lead day-to-day management of client accounts and project delivery and production. Work as client lead throughout pitch, conceptualisation, event design, creative direction and project delivery. Collaborate with clients at a senio...

Regional Sales & Customer Success, Director

Aristocrat Interactive

London, England

On Application

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market. Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning. Col...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

Marketing Account Executive - Customer Experience

Big Group

London, England

£23,000 - £25,000 per annum

Marketing Account ExecutiveCustomer ExperienceLondon, W11 (with hybrid working)About UsWere Big Group, an award-winning, independent creative marketing agency that applies bigger thinking to everything we do. For over 30 years...

Senior Customer Experience Executive

Getrecruited Uk Ltd

Wembley, Greater London

Up to £40000.00 per annum + BONUS + GREAT CULTURE

Managing the process of apartment completions. In charge of purchaser snagging and defects. Liaising with contractors on snags and defects, ensuring that service level agreements are met. Working closely with purchasers or other a...

Customer Experience Team Member - London

Atg Entertainment

London, Greater London

£11.85 / £11.62 depending on contract choice

myStrength Mental Wellbeing App. WeCare Support Services. Theatre Tickets (Subject to Availability). ATG Theatre Card. Staff Discounts. Pension. Access to ToothFairy - Dental access and guidance from home....

Customer experience

Uxbridge Employment Agency

Greenford, Greater London

£25,000 - £28,000/annum

Managing of all incoming orders and enquiries. Advise on product availability. Quoting on prices and stock availability. Provide customers with ETA dates and deal with delivery issues. Issue and raise invoices. Manage requests for...

Customer Experience Advisor

Es Recruitment Uk

Ealing, Greater London

£24,000 - £28,000/annum

Provide excellent customer service through various channels including phone, email, and live chat. Respond promptly to customer inquiries and resolve issues efficiently. Maintain accurate records of customer interactions and trans...

Customer Experience Manager / Customer Services Manager

Recorra Limited

London, England

£40,000/annum

Meet Company quality standards for timeliness and accuracy of customer responses. Review and report on team performance against KPIs. Working with Marketing to ensure collateral and service information sheets are up-to-date and re...

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

Customer Experience Specialist

Calo

London, England

Onboarding customers to kick-off their journey Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience Communicating with customers over live cha...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Customer Experience Team Leader

Hibob

London, England

Lead and mentor a team of Customer Support Specialists, providing guidance and support to ensure high-quality service delivery. Track and analyse KPIs to monitor team performance and identify areas for improvement. Implement and o...

Receptionist (Roaming) - Customer Experience

Iris- Networx Services

London, England

Competitive

Super customer-focused . A great team player . Confident using MS Office and other basic IT packages . Fluent in English . 25 days annual leave + 1 day extra for your birthday + all bank holidays + extra days for length of service...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

London, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

Non-Executive Director (Lived Experience)

Fair4All Finance

London, Greater London

£7,000 per annum

It is anticipated that the time commitment for a Non-Executive Director will be in the region of one day a month.For an initial conversation about the role, please get in touch with June Wang, Research Associate at Miles Advisory:...

Associate Director of Donor Experience and Events

Ucl

London, Greater London

£65,698 to £81,976

Your and your teams work will not only be integral to the growth of a culture of philanthropy at UCL, but it will also be responsible for the launch events for our biggest ever fundraising and engagement campaign in 2026. Salary...