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Customer Experience Manager jobs in London, England

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CUSTOMER EXPERIENCE MANAGER, LONDON

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

CompanyGrainger Plc
AddressLondon, England
CategoryAdvertising & Marketing
Job typePermanent
Date Posted 3 hours ago See detail

Customer Experience Manager, London New

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

3 hours ago seen See more...

Customer Experience Manager – Housing & Social Investment.

Triumph Consultants Ltd

London, Greater London

£29.56 an hour

Responsible for the day-to-day supervision and support of the Complaints Team in providing a quality complaints service. Design and implement robust performance management across the team to deliver excellent customer service. Ide...

2 months ago seen See more...

Customer Experience Manager

Sainsbury's

Wembley, Greater London

From £31,250 a year

Youre supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. Youll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve thin...

2 months ago seen See more...

Customer Experience Manager (f/m/d)

B2B Media Group Emea

London, England

Be the face of B2BMG. A trusted advisor to clients. You will be their idea factory, consultant and problem solver. Be the expert for all things related to guiding and supporting clients through their campaign experience with B2B...

2 months ago seen See more...

Customer Experience Manager

Manolo Blahnik

London, England

Full-time

Ensure that customer-centric principles are integrated into every facet of CX workstreams, guiding teams towards prioritizing customer satisfaction and loyalty. Actively advocate for customer-centricity by embedding customer needs...

2 months ago seen See more...

Data Driven Customer Experience Manager - Relaunch@Capgemini

Capgemini

London, England

Drive go-to-market strategy for the offer and raise awareness for the offer across the business. Manage relationship with vendors/ partners and build a strong pipeline with Tealium, Salesforce, Adobe, Redpoint, Treasure Data, Acqu...

2 months ago seen See more...

Customer Experience Team Leader New

Hibob

London, England

Lead and mentor a team of Customer Support Specialists, providing guidance and support to ensure high-quality service delivery. Track and analyse KPIs to monitor team performance and identify areas for improvement. Implement and o...

3 hours ago seen See more...

Customer Communications Manager New

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

5 hours ago seen See more...

Senior Floor Manager-Customer Experience

Gymshark

London, England

Lead and protect an exceptional customer experience, ensuring every member of our community is welcomed warmly, and greeted by an excited and inspiring brand ambassador. Expert on all elements of the customer journey, to educate,...

a month ago seen See more...

Programme Manager (Customer Experience)

La Fosse Associates

London, England

Up to £83,000 a year

Experience of leading Customer Experience Programmes. Experience of delivering complex Change Programmes a mixture of Business led and IT led. A proven track record of working with and successfully influencing stakeholders at di...

a month ago seen See more...

Contract manager (Customer Experience & service Delivery)

House Of Commons

London, England

£56,180 - £66,497 a year

30 days annual leave (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan...

2 months ago seen See more...

Global Customer Experience Training Manager

Loveholidays

London, Greater London

Working with the in house and outsource teams to understand opportunities for enhancing skills and knowledge. Working with the Heads of Customer Service and Customer Operations to deliver targeted, scheduled, and structured traini...

2 months ago seen See more...

Residents Experience Manager

Bright Selection Ltd

Wimbledon, Greater London

£40,000/annum + OTE

Previous CRM experience within a care home setting is required, new commission experience is advantageous....

2 days ago seen See more...

Receptionist (Roaming) - Customer Experience

Iris- Networx Services

London, England

Competitive

Super customer-focused . A great team player . Confident using MS Office and other basic IT packages . Fluent in English . 25 days annual leave + 1 day extra for your birthday + all bank holidays + extra days for length of service...

4 days ago seen See more...

User Experience Manager - Hybrid

Royal British Legion

London, Greater London

£43,212 - 45,252 per year + Inclusive of London Supplement

We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Your ability to build relationships and influence key stakeholders will be crucial...

4 days ago seen See more...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

London, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

6 days ago seen See more...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

3 days ago seen See more...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

4 days ago seen See more...

Student Services Manager (Learner Experience Coordinator)

West London College

London, England

To co-ordinate a work experience and work placements programme for all students. Co-ordinating and delivering an employability programme across the college including management of the tutorial system and employer engagement. Coord...

5 days ago seen See more...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

7 days ago seen See more...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

7 days ago seen See more...

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

7 days ago seen See more...

Clubhouse Experience Duty Manager

Virgin Atlantic

London, England

Take charge of the day-to-day management of the Clubhouse and Revivals operation, ensuring detailed execution. Lead and manage a team, handling various people management tasks such as sickness, lateness, and disciplinaries Collabo...

7 days ago seen See more...

Visitor Experience Duty Manager

Federation Of British Artists

London, England

£25k-£30k (pro-rata)

Ensure the highest standards of visitor engagement, providing a friendly welcome and responsive Visitor Experience. Assist in the general daily operations of the galleries, including all security and operational matters. Using our...

a week ago seen See more...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

a week ago seen See more...

Customer Experience Executive

Getrecruited Uk Ltd

Wembley, Greater London

Up to £40000.00 per annum + BONUS + GREAT CULTURE

Managing the process of apartment completions. Working closely with purchasers or other agents providing the best level of Customer Experience. Act as the main point of contact for potential buyers, providing information about new...

3 weeks ago seen See more...

Customer Experience Supervisor - Mercedes-Benz of West London

Sytner

London, Greater London

Competitive

Enhanced Holiday Entitlement - 33 days inc. bank holidays. Industry-leading Maternity, Paternity and Adoption Pay. Career Development. Recognition of Long Service every 5 years. Discounted Car Schemes. High Street Discounts. Disco...

3 weeks ago seen See more...

Assistant Guest Experience Manager

Marriott International, Inc

London, England

Manages day-to-day operations for Guest Experience, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Train and coach the team. Improves service by communicating and assisting individu...

3 weeks ago seen See more...

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

3 weeks ago seen See more...

Underbelly Boulevard - Audience Experience Manager

Underbelly

London, England

£30k-£40k

Job Title: Audience Experience Manager Department: Operations Reports To: Responsible For: FoH Duty Managers, Front of House Staff, Box Office Staff Rate ofPay: 35k Contract: Full-time, permanent. Start Date: May 2024 Location: J...

4 weeks ago seen See more...

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