Customer Experience Manager jobs in London, England

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CLUBHOUSE EXPERIENCE DUTY MANAGER

Take charge of the day-to-day management of the Clubhouse and Revivals operation, ensuring detailed execution. Lead and manage a team, handling various people management tasks such as sickness, lateness, and disciplinaries Collabo...

CompanyVirgin Atlantic
AddressLondon, England
CategoryEducation
Job typePermanent | Full-time
Date Posted 3 weeks ago See detail

Clubhouse Experience Duty Manager

Virgin Atlantic

London, England

Take charge of the day-to-day management of the Clubhouse and Revivals operation, ensuring detailed execution. Lead and manage a team, handling various people management tasks such as sickness, lateness, and disciplinaries Collabo...

Visitor Experience Duty Manager

Federation Of British Artists

London, England

£25k-£30k (pro-rata)

Ensure the highest standards of visitor engagement, providing a friendly welcome and responsive Visitor Experience. Assist in the general daily operations of the galleries, including all security and operational matters. Using our...

Customer Experience Executive

Getrecruited Uk Ltd

Wembley, Greater London

Up to £40000.00 per annum + BONUS + GREAT CULTURE

Managing the process of apartment completions. Working closely with purchasers or other agents providing the best level of Customer Experience. Act as the main point of contact for potential buyers, providing information about new...

Customer Experience Supervisor - Mercedes-Benz of West London

Sytner

London, Greater London

Competitive

Enhanced Holiday Entitlement - 33 days inc. bank holidays. Industry-leading Maternity, Paternity and Adoption Pay. Career Development. Recognition of Long Service every 5 years. Discounted Car Schemes. High Street Discounts. Disco...

Assistant Guest Experience Manager

Marriott International, Inc

London, England

Manages day-to-day operations for Guest Experience, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Train and coach the team. Improves service by communicating and assisting individu...

Underbelly Boulevard - Audience Experience Manager

Underbelly

London, England

£30k-£40k

Job Title: Audience Experience Manager Department: Operations Reports To: Responsible For: FoH Duty Managers, Front of House Staff, Box Office Staff Rate ofPay: 35k Contract: Full-time, permanent. Start Date: May 2024 Location: J...

Senior Digital Experience Manager

Government Recruitment Service

London, England

£40,025 per year

we are inclusive. we constantly improve. we challenge. we are agile. working collaboratively with policy teams and other digital colleagues to establish objectives and target audiences for consultations. building surveys and manag...

Supporter Experience Manager

Full Fact

London, Greater London

£45,000 - £50,000 per year

Build a team culture based on supportive collaboration, in which constructive challenge is welcomed. Empower your team to lead in their respective areas with confidence. Set deadlines and maintain impeccably high standards of out...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

Supporter Experience Manager

Pancreatic Cancer Uk

London, England

£38,857 per year

Youll focus on mapping, developing, managing, and analysing a matrix of multi-channel journeys with the overall goal of increasing impact, deepening engagement and loyalty, and driving up income.You will be reporting into the Sen...

Customer Experience Assistant Receptionist

Oxford Innovation Space

London, England

£25,643 Annual

Be the first and last point of contact for our customers and their guests. Welcome all our customers, visitors and meeting room guests with an authentic enthusiasm and smile in a friendly, professional natural manner. Responsible...

Customer Experience Advisor

Es Recruitment Uk

London, England

24000.00 - 29000.00 GBP Annual

Provide excellent customer service through various channels including phone, email, and live chat. Respond promptly to customer inquiries and resolve issues efficiently. Maintain accurate records of customer interactions and trans...

Client Experience Manager

The Watches Of Switzerland Group

London, England

A strong client-service background. Internal and external relationship management. Team management and development. The ability to think on your feet and make quick decisions is essential. A highly motivated self-starter with a c...

Senior Business & Customer Manager - Alliance Management

Msd

London, Greater London

Develop clear and actionable strategies to achieve business objectives and drive the rapid adoption of oncology medicines in the NHS.. Collaborate with cross-functional teams and stakeholders, locally and globally, to ensure align...

Customer Experience Technical Specialist, Customer Care

S&P Global

London, Greater London

Exceptional ability to effectively communicate and present analysis, insights, and actionable recommendations (both verbal and written) to crossfunctional firm-wide senior level executives. Our team of experts delivers unrivaled...

Rye Harbour Discovery Centre Visitor Experience Manager

Kinship

Vauxhall, Greater London

£34,775 - £36,775 per year

Working with the Head of Network Development to plan and execute a new strategic approach to developing partnerships with relevant organisations Building an up-to-date and accurate picture of the organisations in contact with kin...

Work Experience Manager (Scotland)

Civitas Charity Recruitment Ltd

London, England

£34,815 per year

The charity accommodates over 400 young people who are experiencing homelessness and have also positively impacted the lives of thousands. Your interpersonal and communication skills will allow relationships with managers and staf...

Technical Customer Experience Associate

Hewlett Packard

London, Greater London

Plan, manage and execute engaging Customer Experiences and briefings.. Deliver product demonstrations and guided tours to bring HP's products and solutions to life.. Where appropriate, work with account teams to identify and secu...

Volunteering Experience Manager

Alzheimer's Society

London, Greater London

£46,574 - £52,332 a year

Lead and inspire a team to deliver exceptional service. Ensure efficient, consistent, best practice delivery of key journey steps, including attraction, safer recruitment, onboarding, training, and wellbeing support. Work collabor...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000 per annum

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Retail Experience & Training Manager

Headliners Recruitment

London, England

Working closely with local markets & regional leads to ensure that all training developed is highly effective. Key Responsibilities: - Develop a best in class on-boarding programme for stores for local markets to adapt. Qualificat...

Customer Care Manager

Cityscape Recruitment

London, England

£45,000 - £50,000/annum

Conduct inspections to identify defects. Allocate the work to the correct source either sub-contractor or maintenance companies. Dealing with customer complaints and ensuring they are resolved in a timely manner. Reporting into th...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000/annum benefits

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

General Manager - Luxurious Dining Experience

Corecruitment

London, England

£110k per year + bonus

Must be operating in a General Manager position in a fine dining setting. Fluent Italian Speaker. Polished and well versed in commerciality and leadership. High Energy. Financially astute with the ability to fully operate of busin...

Customer Support Manager - Work in Startups

Bits

London, England

£NEG

Manage and provide leadership to the Customer Support team. Establish and implement Customer Support policies, processes, and procedures. Ensure the team's productivity and efficiency in handling customer inquiries and issues. Mon...

Customer Success Manager FinTech SaaS

James Joseph Associates

London, England

80000.00 - 90000.00 GBP Annual + Bonus + Pension + Benefits

The successful applicant will head up the new function with an initial x2 experienced direct reports who are subject matter experts on the product provided and the needs of the industry. Owning customer relationships, which includ...

Customer Services & Administration Manager

Charity People

London, England

£19.95 - £23.12 per hour

They require a Customer Services & Administration Manager to join them on a temporary basis starting ASAP, this role will run for a few months, and ideally the temp will be considered for a more permanent position in the charity....

Senior Customer Success Manager

Ometria

London, England

£NEG

Retain your customers, secure their renewal and hit retention targets. Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis: Identify and neu...