Customer Experience Manager jobs in London

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CUSTOMER EXPERIENCE MANAGER

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

CompanyEnable Leisure & Culture
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£40,000 - £45,000 per year
Job typeFull-time
Date Posted 2 weeks ago See detail

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Head of Customer Experience and Operations New

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

Customs and Global Trade Manager

Blt

London, England

£Excellent

The role is to be based out of the London office (including homeworking a few days a week) and will offer varied and interesting customs projects for a range of clients including in particular some major retailers and a number of...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Senior Floor Manager-Customer Experience

Gymshark

London, England

Lead and protect an exceptional customer experience, ensuring every member of our community is welcomed warmly, and greeted by an excited and inspiring brand ambassador. Expert on all elements of the customer journey, to educate,...

Experienced Clinical Nurse Manager- Intensive Care Unit

Js3 Recruitment Ltd

London, Greater London

£56000.0 - 60000.0 Per year

Experienced Clinical Nurse Manager- Intensive Care UnitAt a leading Private Sector Hospital in London.Contract: 37.5 hours per week Monday to Friday.Contract: Full Time with a Salary up to 60,000 per annum plus excellent benefits...

Customer Experience Specialist

Calo

London, England

Onboarding customers to kick-off their journey Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience Communicating with customers over live cha...

Investment Bank - Customer Success / Account Manager

Tassell Consulting

London, England

£70,000 - £90,000/annum Bonus (10-20%)

We're working with a technology consulting firm that has built a reputation for delivering exceptional training and learning solutions to major financial institutions. They are taking advantage of the AI boom; they offer solutions...

Guest Experience Manager

Restaurant Associates

London, England

On Application

Free meals. Contributory pension scheme. Grow your career with our Career Pathways and MyLearning programmes. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits. Exclusive travel discount...

Customer Experience Team Leader

Hibob

London, England

Lead and mentor a team of Customer Support Specialists, providing guidance and support to ensure high-quality service delivery. Track and analyse KPIs to monitor team performance and identify areas for improvement. Implement and o...

Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

Customer Success Manager – Graduate Considered

Redtech Recruitment Ltd

London, England

£30,000 - £32,000/annum Excellent Benefits

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar. At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). E...

Residents Experience Manager

Bright Selection Ltd

Wimbledon, Greater London

£40,000/annum + OTE

Previous CRM experience within a care home setting is required, new commission experience is advantageous....

Receptionist (Roaming) - Customer Experience

Iris- Networx Services

London, England

Competitive

Super customer-focused . A great team player . Confident using MS Office and other basic IT packages . Fluent in English . 25 days annual leave + 1 day extra for your birthday + all bank holidays + extra days for length of service...

Customer Success Manager

Hudson Clarke Associates Limited

London, England

£65,000/annum +10% Bonus & exc Benefits

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

User Experience Manager - Hybrid

Royal British Legion

London, Greater London

£43,212 - 45,252 per year + Inclusive of London Supplement

We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Your ability to build relationships and influence key stakeholders will be crucial...

Travel Customer Experience Concierge

Succeed Recruitment Solutions

London, England

Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service. Action flight schedule changes, ensuing all other booking components are updated accordingly...

Customer Satisfaction Manager

Riverside Legal Services Limited

London, Greater London

£28,000 to £32,000 per year

As the Customer Satisfaction Manager at MSR Solicitors, you will play a pivotal role in ensuring that our clients receive outstanding service and have a positive experience throughout their engagement with the firm. Your responsib...

Office Manager with solid experience

Angela Mortimer

London, England

£45,000 Annual

We are currently looking for an Office Manager to join a Property Firm based in Liverpool Street. Solid Office Manager experience in a corporate environment as well as office moves experience is desirable. The role - Ensure the st...

Customer Communications Manager

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

Student Services Manager (Learner Experience Coordinator)

West London College

London, England

To co-ordinate a work experience and work placements programme for all students. Co-ordinating and delivering an employability programme across the college including management of the tutorial system and employer engagement. Coord...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...