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Customer Experience Manager jobs in West Midlands, England

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CUSTOMER EXPERIENCE TRANSFORMATION MANAGER

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

CompanyEfinancialcareers
AddressWest Midlands, England
CategoryAdvertising & Marketing
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted just now See detail

Customer Experience Transformation Manager New

Efinancialcareers

West Midlands, England

Competitive salary

This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our Customer Experience strategies worldwide. If you are a strategic thinker with a passion for Customer Experience and a pr...

just now seen See more...

Customer Experience Transformation Manager New

Venn Group

West Midlands, England

Competitive salary

Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis. Standardise Customer Relationship Metrics: Develop and enforce a unified set of...

17 hours ago seen See more...

Customer Service Manager - Collection New

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

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Customer Service Delivery Manager New

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

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Customer Service Manager New

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

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Customer Service Sales Manager New

Mainstay Industrial

West Midlands, England

35000.00 GBP Annual

Role: Customer Service Sales ManagerLocation: WalsallSalary: GBP31,000 - GBP35,000 depending on experienceHours: 08:00 - 16:30 / 09:00 - 17:30 RotatingAn exciting opportunity has arisen as we continue to expand and develop, for a...

59 minutes ago seen See more...

Customer Service Manager New

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

Customer Service Manager 40 hours per week between 8am and 7pm Monday to Sunday - Weekend working may be required Annual Salary between36,000 -38,000 People Solutions are delighted to be working with our client, a leading nat...

17 hours ago seen See more...

Customer Service Manage New

On Target Recruitment

West Midlands, England

UK manufacturer with award winning products used in the electrical market. . International distribution network across Europe and USA. . Stable team with growth potential. . Established company with industry leading brands. . Oppo...

18 hours ago seen See more...

Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

yesterday seen See more...

Customer Service Manager

Sf Recruitment

West Midlands, England

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

yesterday seen See more...

Customer Service Manager

Avery Healthcare

Aldridge, West Midlands

£11.60 per hour

Greeting people politely and professionally whether in person or by telephone.. Ensuring Front of House team answer the phone in line with Company policy.. Managing the process of show rounds and train staff team to manage to the...

2 days ago seen See more...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

4 days ago seen See more...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

4 days ago seen See more...

Assistant Customer Service Manager

Kerry Collins Recruitment Ltd

West Midlands, England

£26,000 - £28,000 Annual

Calling candidates to discuss potential job opportunities. Writing and reviewing job adverts. Performing candidate searches and CV sifting. Building good candidate relationships. Assisting with candidate payroll queries. Liaising...

5 days ago seen See more...

Customer Service Manager

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

5 days ago seen See more...

Customer Services Manager

Elite Personnel

Birmingham, West Midlands

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

a week ago seen See more...

Guest Experience and Partnership Manager

Think Active

Solihull, West Midlands

£28,524 per year

To act as the lead and relationship manager with partners on behalf of ThinkActive Lead, or support on the development of local partnerships and networkspromoting collaboration across all relevant sectors Raise awareness of fun...

a week ago seen See more...

Customer Assistance Manager

Allianz

Birmingham, West Midlands

Have excellent communication skills which are essential when working in a shift environment. Complete PDP for your team, understand career ambitions and aspirations and assist with future development. Set SMART targets, spend time...

a week ago seen See more...

Customer Insight Manager

Datatech

West Midlands, England

The Customer Insight Manager will use analytical methods to understand, test and predict customer and marketing profitability.Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journe...

a week ago seen See more...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

2 weeks ago seen See more...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

2 weeks ago seen See more...

Customer Development Manager

Kloeckner Metals Uk

Dudley, West Midlands

£40,000 - £45,000/annum

Maximise selling opportunities and ensure targets are achieved. Pro-actively seek and pursue new business. Work with the current company sales strategies.. Identify credit worthy new customers. Ensure contact with customers and p...

2 weeks ago seen See more...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

3 weeks ago seen See more...

Customer Experience Executive - Export

Proftech Talent Ltd

West Midlands, England

£25,000 - £30,000 per annum

Experience of working in a similar role, working with international partners/customers and of the management of orders for non-UK countries. Be able to multi-task, prioritise and the ability to work on own initiate, confident in p...

2 months ago seen See more...

Customer Experience Executive

Bell Cornwall Recruitment

West Midlands, England

£25,000 per annum

Resolving customer enquiries such as billing queries and transferring from other providers. Being the first point of contact for customers and handling customer complaints. Escalating customer queries to the right department. Mana...

2 months ago seen See more...

Customer Experience Executive

Bell Cornwall Recruitment

Birmingham, West Midlands

Competitive

Customer Experience ExecutiveLocation: Birmingham City CentreSalary: 25,000BCR/OO/11106Key responsibilities include but are not limited to:Resolving customer enquiries such as billing queries and transferring from other providersB...

2 months ago seen See more...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

a month ago seen See more...

Customer Team Leader (social work experience)

Opus People Solutions

West Midlands, England

£22.51 per hour

Ability & experience to lead a team of 10 or more. Ideally a social worker. Must have experience of strength-based approach and social prescribing. Identifying and undergoing coaching & progression for team members. Training new s...

a month ago seen See more...

Tutor Centre Manager (Experience Working with Children Required)

Explore Learning

Wolverhampton, West Midlands

25000.00 GBP Annual

Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community?About us:Our mission is to change childrens lives; supporting them to make real ma...

2 months ago seen See more...

Tutor Centre Manager (Experience Working with Children Required)

Explore Learning

Wolverhampton, West Midlands

25000.00 GBP Annual

About us:Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. You will lead and develop a team of inspiring tutors, nurture the potential of countless chi...

2 months ago seen See more...

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