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Customer Journey Manager jobs in England

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CUSTOMER JOURNEY MANAGER/PRODUCT OWNER - RETAIL BANKING

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processes. and systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating Customer....

CompanyEfinancialcareers
AddressAvon, England
CategoryBanking
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted 4 days ago See detail

Customer Journey Manager/Product Owner - Retail Banking

Efinancialcareers

Avon, England

Competitive salary

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processes. and systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating Customer....

4 days ago seen See more...

Customer Journey Manager

Pontoon

Avon, England

£500.00 - £600.00 per day

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processesand systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating CustomerJour...

a week ago seen See more...

Customer Journey Manager/Product Owner - Retail Banking

Harvey Nash

Avon, England

£500.00 - £600.00 per day

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processes. and systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating Customer....

a week ago seen See more...

Customer Journey Manager

Lhh Recruitment Solutions

Avon, England

£500.00 - £600.00 per day

Previous experience in a similar role, ideally within the Retail Banking industry. Strong analytical and problem-solving skills. Excellent attention to detail and the ability to manage multiple priorities. Proficiency in using too...

a week ago seen See more...

Customer Journey Manager

Lhh Recruitment

Bristol, England

£500 - £600/day

Previous experience in a similar role, ideally within the Retail Banking industry. Strong analytical and problem-solving skills. Excellent attention to detail and the ability to manage multiple priorities. Proficiency in using too...

2 weeks ago seen See more...

Customer Journey Manager

Banking

Bristol, Bristol

£ 500 - £ 600 / Daily

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processesand systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating CustomerJour...

2 weeks ago seen See more...

Customer Journey Manager

Pontoon

Bristol, England

£500 - £600/day

Independently understands end to end journey. Integrates insights and knowledge from disparate data, processesand systems which are relevant to the Customer Journey. Works with limited supervision and lead on creating CustomerJour...

2 weeks ago seen See more...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

2 months ago seen See more...

Customer Journey Manager

Gibson Hollyhomes

West Yorkshire, England

Develop Customer Journey maps to document to full customer experience. Be responsible for the end-to-end Customer Journey. Identify key touch points in the customer lifecycle. Create smarter customer friendly solutions to improve...

2 months ago seen See more...

Customer Journey Manager-Leeds

Engie Uk

West Yorkshire, England

Develop comprehensive Customer Journey maps to understand and document the end-to-end customer experience. Identify key touch points and moments of truth throughout the customer lifecycle. Responsible for the end-to-end customer j...

2 months ago seen See more...

Engineering Customer Manager AV/VC

Av Jobs

Chertsey, Surrey

£48,000 - £50,000/annum Plus benefits

Ideally with international experience as offices are worldwide due to the nature of the business.You will be an effective leader who has excellent communication skills, both verbal and written.You will focus on best practice and a...

yesterday seen See more...

Customer Account Manager

Redshore

Walsall, West Midlands

£38,000 - £42,000/annum Pension, Flexitime, Good Holidays

To ensure that customers are receiving responses in a timely and professional manner, maintaining customer satisfaction. To ensure that different teams are working on quotes and Contract Reviews effectively. To escalate issues as...

yesterday seen See more...

Senior Propositions Manager -Portals and Customer Journeys

Efinancialcareers

East Sussex, England

Competitive salary

Identifying and assessing opportunities to optimise Portal and Customer journeys to meet customer needs and drive value for the business. Developing and maintaining an in depth understanding of the key drivers, challenges, legisla...

2 months ago seen See more...

Finance Customs Manager

Net Recruit

South East

£250.00 - £300.00 per day

Overseeing and being accountable for the Financial Control Framework in relation to import and export customs. Managing all key processes within Tax and Duty billing activity to ensure these are documented and mapped and carrying...

5 days ago seen

Oncology Brand and Customer Manager

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

6 days ago seen See more...

Customer Service Manager

Pertemps Tamworth

Sutton Coldfield, West Midlands

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

3 days ago seen See more...

Customer Service Manager

Tate

Nottingham, Nottinghamshire

£45,000 to £50,000 per year

Assist in the ongoing Customer Service plan, assessing the effectiveness of Customer Service offerings and processes. Deliver Customer Service MI with appropriate analysis to keep senior management informed of key issues. Collabor...

4 days ago seen See more...

Customer Account Manager

James Recruitment

Avon, England

£28,000 - £35,000 per annum

To deal with incoming enquiries and respond, via telephone and email, within a specified time frame. To efficiently organise diaries and trace all enquiries within a certain period, including the qualifying of leads and progressin...

4 days ago seen See more...

Customer Transformation Project Manager - 12 Month FTC

Holland & Barrett International Limited

Warwickshire, England

Coordinate and manage cross-functional project teams, ensuring on-time, within-scope, and on-budget delivery. Define project scopes and objectives, engaging stakeholders to ensure technical feasibility. Develop detailed plans and...

4 days ago seen See more...

Customer Resolution Manager

Vacancy Filler

Sevenoaks, Kent

You will also manage our relationship with external partners and the Housing Ombudsman Service.You will be a keen problem-solver, with a good eye for detail and will have the stamina and resilience needed to handle complex cases....

4 days ago seen See more...

Customer Service Manager

Asi Recruitment

Surrey, England

£43,000 - £48,000 per annum

Manage the fron of house team. Monitor and maintain customer care standards. Manage any customer complaints and issues. Strong knowledge of the motor trade. Present a professional image at all times. Excellent Customer Service ski...

4 days ago seen See more...

Customer Service Manager

Ascent Sourcing Ltd

Surrey, England

£35,000 - £40,000 per annum, OTE

Previous Customer Service management experience. Experience with MS Office software, especially Excel, Word and Outlook and database experience. Strong attention to detail. Polished communication skills, both written and verbal, a...

4 days ago seen See more...

Customer Service Manager

Mission 4 Recruitment Ltd

Hertfordshire, England

£35,000 - £40,000 per annum

Source, interpret and analyse departmental data from the CRM system to ensure effective performance of the customer success team. Leading Customer Success Team to coordinate the engineering team to ensure timely and efficient sche...

4 days ago seen See more...

Customer Service Manager

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

4 days ago seen See more...

Customer Service Manager

Highbridge Education

Berkshire, England

£39,000 - £41,000 per annum

l Provide consult on education services, and keep the customer up to date at every stage whilst answering any questions or queries they may have. l Liaise with customers extensively over the telephone and building successful long...

4 days ago seen See more...

Assistant Customer Service Manager

Key Recruitment Ltd

Hampshire, England

£35,000 - £45,000 per annum

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

4 days ago seen See more...

Customer Service Manager

Hays Specialist Recruitment Limited

Lancashire, England

£40,000 - £45,000 per annum

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

4 days ago seen See more...

Customer Service Manager - Collection

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

4 days ago seen See more...

Customer Service Delivery Manager

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

4 days ago seen See more...

Customer Service Manager

Acorn Insurance & Financial Services Ltd

Kent, England

Coaching and developing a team of Customer Service Representatives and Handover Specialists to deliver a consistent positive customer experience and a productive work environment. Communicating clear messages confidently and able...

4 days ago seen See more...

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