Customer Relations Manager jobs in London

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CUSTOMER RELATIONS MANAGER

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

CompanySouthbank Centre
AddressLondon, England
CategoryCustomer Service
Salary£30,000 - £32,000 a year
Job typePermanent
Date Posted 3 weeks ago See detail

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000 per annum

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000/annum benefits

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Relations Quality Manager

Southeastern Railway

London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Success Manager

Hudson Clarke Associates Limited

London, England

£65,000/annum +10% Bonus & exc Benefits

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Customer Relations (Complaints) Support Officer

Origin Housing

London

£33,075pa

In conjunction with the Customer Relations Team and Manager, support delivering a professional complaints service, providing excellent customer service in a constructive and supportive way by listening to and engaging with custome...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

Customer Satisfaction Manager

Riverside Legal Services Limited

London, Greater London

£28,000 to £32,000 per year

As the Customer Satisfaction Manager at MSR Solicitors, you will play a pivotal role in ensuring that our clients receive outstanding service and have a positive experience throughout their engagement with the firm. Your responsib...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Customer Communications Manager

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

Guest Relations Manager

Absolutely Recruitment

London, England

£40,000 - £50,000 per annum

Oversee all phone and email restaurant bookings and enquiries. Utilise the OpenTable system to efficiently manage reservations and maximise restaurant covers for every service. Manage and mentor the reception team, ensuring smooth...

Product Training and Supplier Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £38,000 per annum

Conceive, design and implement Product Training programme. Conduct and/or facilitate training sessions, workshops and webinars utilising all expertise at your disposal. Work collaboratively with Head of Sales, Marketing and Suppli...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

Employee Relations Manager 12-Month FTC

Oakleaf Partnership

London

£70000 - £80000 per annum

The ER Manager will be joining as part of the international team supporting business units across EMEA and APAC, reporting directly to the VP HR International, also based in Central London.With 700 employees across EMEA, you will...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

GUEST RELATIONS DUTY MANAGER

Hyatt Regency London - The Churchill

London, England

From £40,000 a year

12 complimentary nights a year across Hyatt Hotels worldwide. Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals in our colleague restaurant. 50% discount on fo...

Guest Relations Duty Manager - Central London

Hyatt Regency London - The Churchill

London

Competitive + Service Charge & Great Company Benefits

12 complimentary nights a year across Hyatt Hotels worldwide. Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty. 50% discount on food and beverages whe...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Relations Officer

Akton Resourcing Ltd

London, England

22.00 - 22.00 GBP Hourly

To receive and triage residents' correspondence, telephone enquiries and emails and provide timely responses. To ensure that cases are dealt with in a sensitive and confidential manner, adhering to GDPR principles at all times. Id...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

Customer Relations Coordinator

The Glass And Glazing Federation

London, England

£26,000 - £30,000 Annual

This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service. Facilitate a transparent communicati...

Senior Business & Customer Manager - Alliance Management

Msd

London, Greater London

Develop clear and actionable strategies to achieve business objectives and drive the rapid adoption of oncology medicines in the NHS.. Collaborate with cross-functional teams and stakeholders, locally and globally, to ensure align...

Employee Relations Manager

Tp Icap

London, England

Full-time

Management of the internal processes for disciplinary matters and formal complaints; preparing and reviewing case related documentation; working with independent hearing officers; drafting outcome letters and reporting/following...

Employee Relations Manager

Skillfinder International

London, England

Competitive

Proven consulting expertise in senior ER or HR business partner roles with a focus on Employee Relations. Successful history of independently handling investigations, performance and probation management, and disciplinary and grie...