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CUSTOMER EXPERIENCE SMART DELIVERY MANAGER - 18 MONTH FTC

Establish and drive customer journey definition, design and execution for all elements of the Smart Metering Journey. Ensure alignment between policy, process and procedure are defined and aligned for the playbooks used and materi...

CompanyAffinity Water
AddressHatfield, South Yorkshire
CategoryBanking
Job typeFull-time
Date Posted 3 weeks ago See detail

Customer Experience Smart Delivery Manager - 18 Month FTC

Affinity Water

Hatfield, South Yorkshire

Establish and drive customer journey definition, design and execution for all elements of the Smart Metering Journey. Ensure alignment between policy, process and procedure are defined and aligned for the playbooks used and materi...

3 weeks ago seen See more...

Customer Account Manager

Hays Specialist Recruitment Limited

Angus, Scotland

£27,000 - £29,000 per annum

Our commitment extends to managing processes and systems efficiently, from order input to job closure and invoicing. The business offer self-development, working in a lively office, which provides a great team environment. To help...

3 weeks ago seen See more...

Assistant Customer Account Manager

Arden And Gem Commissioning Support Unit

Warwick, Warwickshire

£50,952 - £57,349 a year

As an Assistant Customer Account Manager (ACAM) you will be responsible for handling Customer Accounts across an assigned geography, working with a diverse group of customers, identifying key commercial opportunities and coordinat...

3 weeks ago seen See more...

Customer Service Manager

Tour For Muggles Ltd

Remote

£12.00 - £13.15 an hour

Respond promptly and warmly to customer emails and calls. Cast captivating spells (or rather, create engaging posts) on our social media platforms to share our magical experiences. Reach out to muggle tour operators and hotel wiza...

3 weeks ago seen See more...

Executive Assistant to Investor Relations Managing Directors

Ise Partners Limited

Mayfair, Greater London

£55000 - £60000 per annum

Handling photocopying, printing, scanning, and binding tasks. Managing local and international courier services and postage. Reserving meeting rooms using the Condeco tool. Managing team members' schedules for internal and externa...

a month ago seen See more...

Development and Alumni Relations Manager

Wolfson College

Cambridge, Cambridgeshire

£33,000 - £38,000 per year

Thisis a great opportunityforan enthusiasticandmotivated personwho hasexperience of managing membership schemesandwants to be partof a successfulandambitious team. We areinterested in hearingfromapplicantsfrom the...

a month ago seen See more...

Customer Relations Officer (Stage 1) - Hybrid

L&Q

Manchester, Greater Manchester

Inside London starting from £31,923pa Outside London starting from £28,045pa

Managing and owning a caseload. Volumes may vary but you can expect at least 3-5 new complex complaints per week, and you may have 50 or more ongoing complaints to manage at any time. Conducting thorough impartial investigations....

a month ago seen See more...

Customer Relations Advisor

The Caraires Consultancy

West Yorkshire, England

£26,555 per annum

To own and manage customer issues and complaints, ensuring customers are kept informed at all times. Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business. Accurately record complai...

a month ago seen See more...

Complaints Team Leader - Customer Relations

Yorkshire Building Society

Bradford, West Yorkshire

From £30,000 a year

Experience of leading through change in an agile fast passed environment. Minimum 12 months experience as a people Leader Proven experience of identifying and delivering continuous improvements A balanced and measured approach to...

a month ago seen See more...

Customer Relations Advisor

Fawkes And Reece

Lancashire, England

£22,000 - £28,000 per annum, negotiable, inc benefits

Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all times. Facilitate all complaint responses ensuring all information is provided by the Regional team. Provide detailed report on all c...

a month ago seen See more...

Customer Relations Officer (CEX Office) LBS-08

Service Care Solutions Ltd

England

Up to £21.92 per hour + Umbrella p/h

Serve as the resident-facing Customer Relations Officer on behalf of the Chief Executive, ensuring their needs are met and managed efficiently. Receive and triage resident's correspondence, telephone inquiries, and emails, providi...

a month ago seen See more...

Customer Relations Coordinator

Parkside

Bracknell, Berkshire

£113/day

Represent Client values and customer experience to every customer by resolving complex Level 3 complaints in a timely, positive way. Have excellent communication skills across all channels of customer contact: outbound phone calls...

2 months ago seen See more...

Customer Relations Officer CEX Office LBS-08

Service Care Solutions - Housing

South East

£21.92 per hour

Serve as the resident-facing Customer Relations Officer on behalf of the Chief Executive, ensuring their needs are met and managed efficiently. Receive and triage resident's correspondence, telephone inquiries, and emails, providi...

2 months ago seen See more...

Customer Relations Officer

Akton Resourcing Ltd

London, England

22.00 - 22.00 GBP Hourly

To receive and triage residents' correspondence, telephone enquiries and emails and provide timely responses. To ensure that cases are dealt with in a sensitive and confidential manner, adhering to GDPR principles at all times. Id...

2 months ago seen See more...

Union Relations Manager

General Electric

Arkansas City, Kansas, United States of America

Provide dedicated guidance and coaching to employees and managers within a complex business environment, with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, an...

2 months ago seen See more...

Customer Relations Executive Travel

Travel Trade Recruitment

South East

Salary negotiable

Dealing with complaints from customers pre and post departure, over the phone by email and by letter. Logging the compliant and sending out an initial response to acknowledge the complaint. Investigating the complaint by liaising...

2 months ago seen See more...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

2 months ago seen See more...

Charity, Donor Relations Manager, Philanthropy

Michael Page Sales

South East

£65,000 - £75,000 per annum

Donor / Client Relations - includes enquiry response and issue resolution, such as answering calls and emails from donors, advisors, and charities. Donor / Client Administration - includes onboarding activities such as DAF account...

2 months ago seen See more...

Spanish speaking Sales and Customer Relations Coordinator

French Selection Uk

Shropshire, England

£28,000 per annum

Spanish speaking Sales & Customer Relations CoordinatorSales, Sales executive, Export sales, Customer Service, Manufacturing, new business, account management, Customer Care, Sales, Export, B2B, Spanish market, trade shows, Fluent...

2 months ago seen See more...

Customer Relations Coordinator

The Glass And Glazing Federation

London, England

£26,000 - £30,000 Annual

This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service. Facilitate a transparent communicati...

2 months ago seen See more...

Public Relations Manager

We Are Adam

Halton, Northumberland

£40000 - £45000 per annum

Develop and implement PR strategies for the Group and its business units, incorporating social media and media relations. Collaborate with PR agencies to execute strategies and appoint additional support when necessary. Contribute...

2 months ago seen See more...

Sales And Customer Relations Coordinator

The Best Connection Group Limited

B774ED

£27,000.00 to £29,000.00 per year

This is a varied role that will require you to respond to a variety of customer queries.Our client offers Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.00pm 27,000 - 29,000 pa (depending on experience) Company pension con...

2 months ago seen See more...

Customer Relations Advisor

Arriva Ltd

Banbury, Oxfordshire

£31,188 to £31,188 per year

This role will require flexibility to work shifts between 07:00am and 10:00pm including weekends.Role Responsibilities:To deal effectively and efficiently with customer complaints and enquiries, responding to telephone calls, writ...

2 months ago seen See more...

Senior Customer Management Coordinator

Pepsico

Brigg, Lincolnshire

Competitive

To manage a Group portfolio of customers, build meaningful relationships and client understanding, to ensure their needs are met. To develop and maintain relationships with customers ensuring they are taking advantage of our full...

2 months ago seen See more...

Senior Customer Relations Officer

West Sussex County Council

South East

£37,336 - £40,221 per annum, inc benefits

We are looking for someone with proven leadership and negotiation skills, and a desire to use these to lead our dedicated team in delivering exceptional service. You will be inquisitive and look to improve the efficiency and effec...

2 months ago seen See more...

Employee Relations Manager

De Montfort University Leicester

Leicestershire, England

£42,978 - £54,395 per annum

Our role is to enhance our employee offer in relation to leadership and management, reward and recognition, voice and experience, health and wellbeing, and to ensure our polices, processes and systems enable digital solutions, swi...

2 months ago seen See more...

Public Relations Manager

Culture Recruitment Group

West Midlands, England

40K - 45K

Develop and manage the media relations strategy across regional offices, including proactive and reactive communication efforts. Liaise with local office heads and fee earners to align communications activities with business plans...

2 months ago seen See more...

Customer Relations Technical Handler

Hiscox

York, Lancashire

Full-time

Handling a portfolio of complex insurance complaints in a fast paced environment, managing and prioritising your own workload ensuring all regulatory timescales are met. Thoroughly investigating and analysing complaints to achieve...

2 months ago seen See more...

Finance Customer Management Coordinator

Pepsi Co

Winston Salem, North Carolina

Actively monitor aging reports and initiate contact with customers to resolve overdue balances - Analyze and resolve any chargebacks, shortages and pricing discrepancies with the appropriate internal and external business partners...

2 months ago seen See more...

Employee Relations Manager

De Montfort University - People Services

Leicester, Leicestershire

£42,978 to £54,395 Grade G

Supported by two Senior Advisors, you will lead the HR Advisory team in delivering effective solutions to complex employment matters, and ensuring a safe and compliant, but customer-focused service is maintained throughout. You wi...

2 months ago seen See more...

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