Customer Service Manager jobs in East of England

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CUSTOMER SERVICE MANAGER (CONTACT CENTRE)

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

CompanyCcr Recruitment Group
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,500 - £40,000 Annual
Job typePermanent
Date Posted 2 weeks ago See detail

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Service Manager - Fieldwork and Practice Development New

Thurrock Council

Grays, Essex

£59,925 - £69,165 per annum (Pro-rata for part time)

To assess and strengthen the current social work practiceframework, finalise our audit and assurance framework and ensure that the directorate candemonstrate outcomes for service users and in readiness for the CQC inspection. Th...

Customer Service Associate New

Str Group Limited

Hemel Hempstead, Hertfordshire

Start: June 2024. Duration: Permanent. Location: Hemel Hempstead, England. Type: Permanent. Industry: Engineering. Recruiter: STR Group Limited. Contact: Kirsty Booker. Tel: 02392 314787. Email: to view click here Posted: 2024-05-...

Customer Service Manager

Ss&C

Essex, England

Competitive salary

Create and nurture an open and honest environment that encourages and supports the delivery of excellent Customer Service. Connect and Inspire with people to encourage continual development and improved capability. Champion change...

Customer Service Manager

Invision Group

Cambridge, Cambridgeshire

£60,000 - £65,000/annum Car Allowance, Bonus

You will also Manage a team of Customer Service Co-ordinators, liaising with sub-contractors and suppliers to ensure the region delivers the service that is expected of a 5-star house builder. Can solve problems and the technical...

Customer Service Manager

Clearwater People Solutions Limited

Hoddesdon, Hertfordshire

£32,000 per year

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis.Please note this is a stand alone role with no team management. Due to the nature of the role and req...

Customer Service Manager

Clearwater People Solutions

Hoddesdon, Hertfordshire

28000.00 - 32000.00 GBP Annual + Benefits

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis. Due to the nature of the role and requirements you will need to be able to attend site 5 days per we...

Customer Service Manager

Avery Healthcare

Sheringham, Norfolk

£1.0 - 1.0 Per hour

Competitive rate of pay. Holiday pay and holiday-type benefits through employee discount scheme. Workplace Pension. Refer a Friend payments. Free DBS, free uniform. Paid e-learning and training. CQC outcome bonus. Long service awa...

Customer Service Manager

Clearwater People Solutions Ltd

Hertfordshire, England

£28,000 - £32,000 per annum

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis. Due to the nature of the role and requirements you will need to be able to attend site 5 days per we...

Customer Service Manager

Avery Healthcare

Cambridge, Cambridgeshire

£30000.0 - 30000.0 Per year

30,000 per annum . Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing . Holiday pay and holiday-type benefits through employee discount scheme....

Customer Service Manager

Avery Healthcare

Sheringham, Norfolk

£1.0 - 1.0 Per hour

Competitive rate of pay. Holiday pay and holiday-type benefits through employee discount scheme. Workplace Pension. Refer a Friend payments. Free DBS, free uniform. Paid e-learning and training. CQC outcome bonus. Long service awa...

Waste Customer Service Manager

Focus Resourcing

Essex, England

£40,000 - £45,000 per annum

Point of call for telephone and email customer escalations and complaints. Day to day support to a team of Customer Service agents. Administration and back-office support to a team of Customer Service agents. Implement and ensure...

Till and Customer Service Manager

Select Recruitment Specialists

Knebworth, Hertfordshire

£32000 - £35000 per annum

Competitive salary - Upto 35,000. Attractive staff discount. Paid holidays. Opportunities for career advancement....

Customer Services Manager

Linkpoint Resources Limited

Luton, Bedfordshire

£55,000 Annual

Support in the development of leading retail sites in line with company brand and strategy. Support with the day to day running and workflow (i.e. presentations and reports) as requested by retailers. Support in the implementation...

Customer Service Manager

Focus Resourcing

Essex, England

£40,000 - £45,000 per annum

Point of call for telephone and email customer escalations and complaints. Day to day support to a team of Customer Service agents. Administration and back-office support to a team of Customer Service agents. Implement and ensure...

Customer Services Manager

Linkpoint Resources Limited

Bedfordshire, England

£55,000 per annum

Support in the development of leading retail sites in line with company brand and strategy. Support with the day to day running and workflow (i.e. presentations and reports) as requested by retailers. Support in the implementation...

Customer Service Manager

Infinity Recruitment Consultancy Limited

Peterborough, Cambridgeshire

35000.00 - 40000.00 GBP Annual + Benefits

Resolve complex customer complaints working closely with internal and external stakeholders. Carry out root cause analysis. Implement strategies to improve the internal process. Produce reports for senior management. Team manageme...

Spanish speaking Customer Service Manager

Language Matters

Hertfordshire, England

£42,000 - £43,000 per annum

Setting clear individual and team KPIs and objectives and ensuring they are achieved. Guiding, coaching, developing and motivating your team. Proactively proposing new operational ideas and processes to improve team performance. P...

Customer Services Manager

Hundred Houses Association

Cambridgeshire, England

£44,557 per annum

Customer Services Manager - Hundred Houses SocietyDue to continued development, this is an exciting time to become part of the award winning Hundred Houses Society team and contribute to their future improvement plans.With an exte...

Customer Service Manager

Fresh Recruit Ltd

Letchworth Garden City, Hertfordshire

£25,000 - 28,000 - Annum

* Developing and implementing Standard Operating Procedures (SOPs)* Motivating and inspiring the team to surpass their performance potential. * Implementing weekly stock take schedules* Managing CRM systems to enhance communicati...

Customer Service and Account Manager

Alexander Knight

Essex, England

£26,000 - £28,000 per annum

Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed with the highest level of professionalism. Relationship Management: Develop and maintain robust relationships with...

Customer Services Account Manager

Kameo Recruitment Ltd

Royston, Hertfordshire

£30,000/annum

Engage with clients and be their first line of communication, receiving their briefs and liaising with the Estimating and Technical departments to develop their orders to a high level of accuracy. Be responsible for producing addi...

Customer Service Representative New

Reed Business Support

Essex, England

£11.80 - £12.00 per hour, inc benefits

Job Type: Full-time, Temporary - Permanent. Location: Southend on Sea. Salary: 12.00 Per Hour. Deliver excellent Customer Service in a professional manner. Provide efficient and effective solutions to maximise revenue and convert...

Customer Service Coordinator New

Antony James Recruitment Ltd

Essex, England

£20,000 - £30,000 per annum

Driving licence and car is essential for the role due to location and lack of public transport. You will deal with enquiries, ensure clients are credit checked, following up on actions set in team meetings and more. The opportunit...

Temporary customer services advisor New

Pure Resourcing Solutions

Suffolk, England

£11.61 per hour

Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers with product information, orders, billing inquiries, and general support questions. Troubleshoot and resolve customer issue...

Customer Manager / National Account Manager New

Lhh Recruitment Solutions

Cambridgeshire, England

£50,000 - £55,000 per annum

Develop and execute a growth plan in collaboration with customers, focusing on volume, profitability, and mix. Take full ownership and accountability for budget, target volume, contribution, and non-financial KPIs. Communicate and...

Part Time Customer Service Executive New

The Perfect Team

Hertfordshire, England

£11,000 per annum

Building and maintaining relationships with distributors and International Business Partners. Deal with pricing queries and sending out of samples. Answering International and email enquiries. Processing orders. Checking pricing a...

Service Manager - Partners in Practice

Essex County Council

Chelmsford, Essex

Up to £64000 per annum

Service Manager - Partners in PracticeSecondment, Full Time64,950 to 74,058 per annumLocation: ChelmsfordWorking Style: Community-based workerClosing Date: 2nd June 2024 This is a 6 or 12 month Secondment opportunityAn exciting...

Customer Service Representative

Hales Group Limited

Hertfordshire, England

Respond to customer enquiries, process orders, and pack shipments within set deadlines. Listen attentively to customers and direct them to the appropriate department for assistance. Familiarise yourself with the system to log and...

Customer Service Coordinator

Osborne Appointments

Hertfordshire, England

£23,000 per annum

Monday Friday, 8am 4.30pm / 9am 5.30pm. 23,000 per annum. Permanent. 25 days holiday + Bank Holidays. Hybrid working after probation, Training & development, health & wellbeing support, discounts & vouchers. Supporting a nu...