Customer Success Management jobs

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CUSTOMER SERVICE MANAGER

Create and implement policies and procedures for Customer Service. Establish and convey standards for service. Cultivate customer relations through networking. Oversee daily operations of the service team. Delegate tasks effective...

CompanyAdditional Resources Ltd
AddressBerkshire, England
CategoryBanking
Salary£46,000 - £54,000 per annum
Job typePermanent, full-time
Date Posted 3 weeks ago See detail

Customer Service Manager

Additional Resources Ltd

Berkshire, England

£46,000 - £54,000 per annum

Create and implement policies and procedures for Customer Service. Establish and convey standards for service. Cultivate customer relations through networking. Oversee daily operations of the service team. Delegate tasks effective...

Customer Relationship Manager - Central Division

Barchester Healthcare

Avon, England

£40,000 per annum

Youll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion process and provide feedback to our wider leadership team, as well as weekly updates on live enquires and community engagement...

Customer Service Manager

Yolk Recruitment Ltd

South Glamorgan

£30,000 - £40,000 per annum

Lead and develop a team dedicated to delivering exceptional Customer Service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurtur...

Customer Service Manager

Search

Lanarkshire

£37,000 - £45,000 per annum

Customer Service Manager Location - South Lanarkshire Salary - 37k - 45k My client is looking for an experienced Customer Service Manager to join their Global business to lead and grow the team as they take their customers throu...

Customer Training Project Manager

Mbda Uk Ltd

United Kingdom-Stevenage

Competitive

Company bonus of up to c2,500 (based on company performance and will vary year to year). Pension of maximum total (employer and employee) contribution of up to 14%. Paid overtime. Up to 15 additional days flexi leave. Our enhance...

Customer Service Manager

Culture Recruitment

Worcester, Worcestershire

30000.00 - 35000.00 GBP Annual + TBC

We are seeking a dynamic Customer Service Team Leader to join our team and lead our Customer Service department towards excellence. In this role, you will be instrumental in supervising and managing our Customer Service team to en...

Marcus by Goldman Sachs, Customer Marketing Manager, Vice President, London

Efinancialcareers

South East

Competitive salary

Drive customer retention and Customer Lifetime Value (CLV) through our customer engagement channels, owning the annual calendar of CRM campaigns, in line with business objectives and strategy. Build and execute end-to-end individu...

Customer Service Manager

Zachary Daniels

Berkshire, England

£50,000 - £55,000 per annum

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer Analytics Manager

Harnham - Data & Analytics Recruitment

South East

£65,000 - £75,000 per annum

Manage a small team of analysts and grow out your own analytics function . Create and demonstrate the value of data and what it means to the business. Looking and assessing customer behaviour on the businesses website . Using cust...

Customer Service Manager

Ss&C

Essex, England

Competitive salary

Create and nurture an open and honest environment that encourages and supports the delivery of excellent Customer Service. Connect and Inspire with people to encourage continual development and improved capability. Champion change...

Customer Liaison manager

Hays Specialist Recruitment Limited

Northamptonshire, England

£35,000 - £40,000 per annum

Ensuring that all customer complaints are thoroughly and fairly investigated within agreed service standards, you will ensure complaints are effectively managed, working with other teams to turn insight into action where necessary...

Customer IT Assurance Manager

Bct Resourcing

Lancashire, England

£80,000 per annum

Customer IT Assurance Manager Hybrid Up to 80,000 per annumWe're looking for an experienced Customer IT Assurance Manager for our globally recognised Client, a leading specialist in insurance with offices located throughout the U...

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

Software Development Manager - Customer Fulfilment

Tesco

Welwyn Garden City, Hertfordshire

£49.2K - £62.3K a year

Java, RxJava, SpringBoot. React and Node JS. Kafka, PostgreSQL and Couchbase. Docker, Kubernetes, Jenkins, Azure DevOps, Splunk, AppDynamics, New Relic. Azure Cloud. Foster the careers of the engineers reporting into you by findin...

Customer Insights Manager- Part Time

Stellantis &You

Coventry, West Midlands

£19,200 - £25,600 a year

12 Months FTC. Based at Pinley House, 2 Sunbeam Way, Coventry, CV3 1ND . Hybrid role requiring 1 day at Pinley House per week. Manage reporting and insights for daily, weekly, monthly analysis. Ensure quality and accuracy for deci...

Customer Journey Manager

Lloyds Banking Group - Specialist

Bristol, England

£38,295 - £51,060 a year

Understand the end-to-end Customer Journey with support. Integrate insights and knowledge from disparate data, processes and systems which are relevant to the Customer Journey. Work with supervision and lead on Customer Journey an...

Customer Experience Manager

Stockport Homes Group

Stockport, Greater Manchester

£37,336 - £42,403 a year

Be very customer focused, with experience of working in a customer focused environment. Be creative and can find new solutions Have good negotiation skills. Have great management skills. Have the ability to work with stakeholders...

Customer Experience Manager

Williams Group

Stockport, Greater Manchester

£31,200 - £34,200 a year

Company pension. Employee discount. Health & wellbeing programme. Life insurance. On-site parking. Sick pay. Monday to Friday. Weekend availability. Performance bonus. Customer Service: 1 year (preferred)....

Customer Relationship Manager

Borough Care Limited

Stockport, Greater Manchester

£35,000 a year

Generating and managing bed enquiries and providing exceptional customer care. Supporting our Home Managers and our marketing team to promote our Residential and Dementia care services. Managing all inbound enquiries from initial...

Customer Insight Manager

Fresh People

Kent, England

£40,000 - £50,000/annum + Bonus + Pension

Work with procurement to drive trade opportunities which are beneficial for both our client , their growers and customers looking at ways to continually unlock savings through idea generation. Work collaboratively with Technical T...

Advisor Success manager

C&M Travel Recruitment

South East

£42,000 - £47,000 per annum

Advisor Success manager - Required for this luxury tour operator. Salary around 45,000 plus great benefits listed below.Advisor success mangers duties-Manage 100 ICs by being their day to day contact for questions and issues via...

Business Development & Customer Success

Psychology Tools Limited

Reading, Berkshire

£35,000 to £45,000 per annum, dependent on skills and experience.

Psychology Tools (psychologytools.com) is an online platform publishing evidence-based therapy resources for clinical professionals.We are growing fast and looking to fill a number of roles in our Business Development & Customer S...

Customer Success Executive

Move Ai

London, England

£NEG

Develop and maintain strong relationships with a portfolio of clients, ensuring a smooth onboarding experience and continued satisfaction with Move AI solutions. Understand the specific needs and workflows of clients within the fi...

Client Success Manager

Corbel

Ipswich, Suffolk

Competitive Salary: 25,000.00 - 30,000.00 per annum. Holiday: 20 days holiday (with an extra day added after 3 years of employment, each year, to a max allowance of 25 days). Pension scheme with Employer Contributions . Employee...

Strategic Senior Client Success Manager

Efinancialcareers

South East

Competitive salary

Act as primary liaison is responsible for escalation, effective oversight of client projects and implementations, execution of account plan. Building of relationships with client contacts and management. Responsible for client sat...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

Senior Customer Management Coordinator

Pepsico

Brigg, Lincolnshire

Competitive

To manage a Group portfolio of customers, build meaningful relationships and client understanding, to ensure their needs are met. To develop and maintain relationships with customers ensuring they are taking advantage of our full...

Customer Success Specialist

Ascendant Recruitment

Milton Keynes, Buckinghamshire

25000.00 - 27000.00 GBP Annual + Bonus + Benefits

Resolving customer queries promptly and efficiently, liaising with internal departments and escalating accordingly. Working under pressure in a fast-paced, target driven environment. Escalating more complex queries to the appropri...

Customer Success Consultant

Landmark Information Group

East Sussex, England

Competitive salary

Competitive salary. 25 days holiday plus bank holidays, with optional 5 days unpaid leave per year. Annual lifestyle allowance of 300 to put towards an activity of your choice. Pension matched up to 6% for the 1st 3 years and ma...

Customer Success Advisor

Finmo

Remote

£11 - £13 an hour

Can you provide an example of a situation where you effectively conveyed the benefits of a product or service to someone, making it easy for them to understand? Tell us about anything you have recently learned or taught yourself....