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CUSTOMER SERVICE DESK MANAGER

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

CompanySpy Alarms
AddressKent, England
CategoryCustomer Service
Salary£33,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted 21 hours ago See detail

Customer Service Desk Manager New

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Hire Desk Manager

Path Recruitment Ltd

BR3 3BX

£30,000 to £55,000 per year

don't work weekends and deal with a fantastic team! Keston, Otford, Biggin Hill, Orpington, Bromley, Beckenham, Thornton Heath, Purley or other surrounding areas.Hit the APPLY button now to be considered for the Hire Desk Controll...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Service Desk Manager

In Technology Group Limited

Cheshire, England

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Service Desk Manager

Pure Resourcing Solutions

Suffolk, England

£45,000 - £50,000 per annum

Job: Service Desk Manager - IT Support - ITILLocation: IpswichSalary: 45,000 - 50,000I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans.This market...

Hire Desk Controller / Office Manager

Hawkes Resourcing Group

London, England

£40,000 - £45,000/annum

Team Leadership: Supervise and lead a team of 5 staff members, providing guidance, support, and fostering a positive working environment. Hire Desk Operations: Oversee day-to-day operations of the Hire Desk, ensuring smooth coordi...

Assistant Manager, Front Desk

Marriott

London, Greater London

Service Charge. Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!. 5 breakfast when staying in any of our European hotels. Discounted food & drink in restaurants and bars at Marriott International hote...

Partner Business Manager - Desk Based

Onecom

Brockworth, Gloucestershire

Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners.You'll be great in this role if:...

Service Desk Manager

Mcs Group

County Antrim, Northern Ireland

£35,000 - £45,000

This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a fast paced environment to get hands on with lots of new challenging technology and develop the systems from the gr...

IT Service Desk Manager - ITIL - Cardiff

Circle Recruitment

South Glamorgan

£35,000 - £40,000 per annum

Service desk team leading experience . Experience with working in a Service Desk / IT helpdesk environment. ITIL - Knowledge of Service Desk procedures . General helpdesk IT support such as active directory, exchange, PC support,...

Support Desk Manager - Excellent Benefits

Office Angels

East Sussex, England

£35,000 - £40,000 per annum

Oversee the scheduling of appointments and effective diary management. Allocate tasks and responsibilities based on team members' strengths and expertise. Ensure balanced workloads and provide necessary support during peak periods...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

Hire Desk Manager

Pure Resourcing Solutions

Colchester, Essex

Competitive Salary Plus Benefits

To lead in the delivery of exemplary customer service, ensuring positive collaboration at all levels throughout the process. To ensure that resources are deployed in the most efficient way, the correct labour and equipment is pres...

Desk Based Account Manager

Ser Ltd

Avon, England

£35,000 - £40,000 per annum

We are currently looking for experienced Desk Based Account Manager in the South West area who have great knowledge of the Telecommunications sector to join our forever growing team. We are a company who has partnerships with tier...

Front Desk Manager (1 year relevant experience required)

Ihg Uk

Glasgow, Scotland

Competitive

At Kimpton Blythswood Square Hotel, we have an exciting opening to join our team as an Guest Services Manager We are looking for someone who can commit to Full-Time, across a 4-on, 4-off shift pattern (all extra hours worked are p...

Hire Desk Manager

Pure Resourcing Solutions

Essex, England

Salary negotiable

To lead in the delivery of exemplary customer service, ensuring positive collaboration at all levels throughout the process. To ensure that resources are deployed in the most efficient way, the correct labour and equipment is pres...

Service Desk Manager

Nigel Wright Recruitment

Nottinghamshire, England

£45,000 - £50,000 per annum

This role is remote first. Our client have their roots in Nottingham but are based remotely, most of their clients are in the Midlands so someone based within a 60-90 minute commute would be advantageous to service any face to fac...

Hire Desk Manager

Path Recruitment

West Wickham, Cambridgeshire

£30,000 - £55,000 a year

Build important relationships with internal and external clients. You may be x hiring, rehire and source equipment from third party suppliers. Manage a fast paced and busy Hire Desk as the Hire Desk Manager. Liaise with colleague...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams

Bournemouth, Dorset

45000.00 - 45000.00 GBP Annual

Motivate the team with strong leadership, management and coaching skills. Clear understanding of budgets, business-planning and KPIs. An ability to build consensus in dispute scenarios, and proven skills in negotiating / mediating...

Service Desk Manager

White Horse Employment

White Horse Employment in Bath BA1

£50,094.64 - £60,000.00 a year

At least 5 years experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function. Experience with coaching and mentoring team members in different roles with differing skill...

Service Desk Manager

Digital Waffle

Southampton, Hampshire

£35,000 - £40,000 a year

Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effecti...

Service Desk Manager

Orbis Internal Positions

London, England

£80,000 a year

Track record in the role of a Service Desk Manager, demonstrating the ability to deliver responsive, high-quality, and customer-focused IT services. Experience in driving innovation and continuous improvement, with a background in...