Digital Engagement Officer jobs in Hertfordshire, England
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SENIOR COMPLAINTS HANDLER / SENIOR ENGAGEMENT & INSIGHT OFFICER
Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...
Company | Networx Recruitment |
---|---|
Address | Hemel Hempstead, Hertfordshire |
Category | Customer Service |
Salary | £37,742.00 Per Annum Plus Benefits |
Job type | Full Time |
Date Posted | 4 weeks ago See detail |
Senior Complaints Handler / Senior Engagement & Insight Officer
Networx Recruitment
Hemel Hempstead, Hertfordshire
£37,742.00 Per Annum Plus Benefits
Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...
4 weeks ago seen See more...
- View all Networx Recruitment jobs - jobs in Hemel Hempstead
Complaints Handler / Customer Engagement & Insight Officer
Networx Recruitment
Hemel Hempstead, Hertfordshire
Up to £35,212 Per Annum Plus Benefits
Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...
a month ago seen See more...
- View all Networx Recruitment jobs - jobs in Hemel Hempstead