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Full-time Customer Insight Manager jobs in England

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ASSISTANT CUSTOMER SERVICE MANAGER

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

CompanyKey Recruitment Limited
AddressSouthampton, Hampshire
CategoryBanking
SalaryCompetitive
Job typeFull Time
Date Posted a month ago See detail

Assistant Customer Service Manager

Key Recruitment Limited

Southampton, Hampshire

Competitive

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

a month ago seen See more...

Customer Services Regional Manager

Mtvh

Beeston, West Yorkshire

£51,426

Working cross functionally within MTVH but also with all levels of stakeholders across the business. Prepare and present regional data to Regional directors identifying themes and trends of customer activity to help enable improve...

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Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

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Customer Service Manager

Dk Recruitment

Bournemouth, Dorset

Competitive

Lead and develop the planning team. Recruit self-motivated individuals who value excellent Customer Service. Provide coaching, training, and support for team members. Manage performance and ensure personal development. Conduct reg...

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Insight and Evidence Manager - Team Supervisor

Transport Focus

London

£48,000 - £50,000 + benefits

Demonstrable experience of empowering a team to perform and maximise their potential. Strong research experience with good skills in project design, analysis, presentation production and storytelling. Confident presentation skil...

a month ago seen

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

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Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

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Customer Support Manager

Salix Homes

Greater Manchester, England

Up to £49,498

Developing our Customer Support policies and procedures. Ensuring that services are delivered in line with the legal and regulatory framework and for developing plans that ensure resources are targeted towards customer priorities....

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Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

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Marketing Insights & Communication Manager

Atom Recruitment Ltd

Redditch, Worcestershire

£50,000/annum plus benefits

Responsible for the marketing function and overall corporate image and the image of the individual divisions thereof. To cover creation and implementation of all elements of strategy and planning that enhances brand equity and ass...

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Customs Clearance Manager

Wr Logistics

Bradford, West Yorkshire

£35,000 - £45,000/annum bonuses

Must have extensive knowledge of CHIEF and CDS, for Sea and Road, primarily specialising in the European market. 5 years + experience required with a freight forwarder in a Customs Clearance-based role. Assist the Head of Customs...

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Account Manager Customer & Sales Management

Viking

Thurcaston, Leicestershire

Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary). Life assurance. Staff discount. 25 days holiday plus bank holidays (rising to 27 days after 5 years' service)....

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Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

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Customer Service Manager

Kolt Recruitment Ltd

Surrey, England

£35,000 - £40,000 per annum

Managing a team of Customer Service advisors. Reporting. Maintain good housekeeping. Management meetings. Have experience of working in a Customer Service position looking to take the next step or someone in a similar position. Ha...

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Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

2 months ago seen See more...

Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

2 months ago seen See more...

Office and Customer Service Manager

Journey Recruitment

Berkshire, England

£45,000 - £50,000 per annum

Cultivating a 'customer-first' attitude and driving a culture of exceeding customer expectations throughout the team. Providing coaching, training, and leadership to ensure that the Customer Service Team consistently meets and sur...

2 months ago seen See more...

Customer Service Manager-Designate

Reed Business Support

West Yorkshire, England

£28,000 - £32,000 per annum, inc benefits

Delegate work to the team to ensure sales orders are processed in an accurate & timely manner.. Ensure orders are acknowledged back to the customer, advising them of any changes. Amend orders already placed, ensuring that produ...

2 months ago seen See more...

Customer Success Manager

Australasian Recruitment Company

South East

£30,000 - £35,000 per annum, pro-rata

Managing the end to end relationship with our existing clients. Create, adapt and optimise all Customer Success processes. Fully own and report on all Customer Success KPIs across all channels (CSAT, SLAs, first time resolution ra...

2 months ago seen See more...

Customer Success Manager

Hudson Clarke Associates

South East

£65,000 per annum

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

2 months ago seen See more...

Customer Service Manager

Reed Business Support

West Yorkshire, England

£28,000 - £32,000 per annum, inc benefits

Delegate work to the team to ensure sales orders are processed in an accurate & timely manner.. Ensure orders are acknowledged back to the customer, advising them of any changes. Amend orders already placed, ensuring that produ...

2 months ago seen See more...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

2 months ago seen See more...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

2 months ago seen See more...

Customer Performance Manager

Blue Octopus Recruitment Ltd

Maida Vale, Greater London

TemporaryFull Time 12 MonthsWe are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).About the RoleJoining our team, youll be responsib...

2 months ago seen See more...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 months ago seen See more...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

2 months ago seen See more...

Sales and Customer Services Manager

Diocese Of Leeds

Leeds, West Yorkshire

£52,164 per year

LoveGod, the world and one another. Livein the world as it is, but, drawn by a vision of something better, we want to help individuals and communities flourish,. Learnwhen we get things wrong, by listening and growing together....

2 months ago seen See more...

Customer Service Manager

Total Staff Services

Bournemouth, Dorset

Competitive

Lead and manage a team of Customer Service representatives to ensure the highest level of service delivery to our residents. Act as the primary point of contact for residents, addressing any inquiries, concerns, or complaints prom...

2 months ago seen See more...

Customer Service Support Manager

Biffa Ltd

Buckinghamshire, England

£34,000 per annum, OTE

Aylesbury (Flexible approach to occasional travel). Permanent Role. 37.5 hours per week . Competitive salary . Career development, training and coaching - because if you don't grow, we don't grow. 24 days holiday a year plus Bank...

2 months ago seen See more...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

2 months ago seen See more...

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