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Full-time Service Desk Analyst jobs in West Midlands, England

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IT SERVICE DESK ANALYST

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

CompanyTarmac Trading Limited
AddressSolihull, West Midlands
CategoryCustomer Service
Salary£23,694 to £30,029 per year
Job typeFull time
Date Posted 4 weeks ago See detail

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

4 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

4 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

4 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

a month ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

a month ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

2 months ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 weeks ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

4 weeks ago seen See more...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

4 weeks ago seen See more...

Transitional Service Arrangement Analyst/ PMO

Pontoon

West Midlands, England

Salary negotiable

Location Hybrid Min 3 days Office Warwick Day Rate up to 600 Umbrella Duration 6 Months Description: Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to pr...

a month ago seen See more...

ITIL Service Management Analyst

Morgan Hunt Recruitment

West Midlands, England

£40,000 - £40,001 per annum

Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enha...

2 months ago seen See more...

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

2 months ago seen See more...

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