Head Of Customer Experience jobs in West Midlands

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CUSTOMER EXPERIENCE EXECUTIVE - EXPORT

Experience of working in a similar role, working with international partners/customers and of the management of orders for non-UK countries. Be able to multi-task, prioritise and the ability to work on own initiate, confident in p...

CompanyProftech Talent Ltd
AddressWest Midlands, England
CategoryAdvertising & Marketing
Salary£25,000 - £30,000 per annum
Job typePermanent, full-time
Date Posted 3 weeks ago See detail

Customer Experience Executive - Export

Proftech Talent Ltd

West Midlands, England

£25,000 - £30,000 per annum

Experience of working in a similar role, working with international partners/customers and of the management of orders for non-UK countries. Be able to multi-task, prioritise and the ability to work on own initiate, confident in p...

Customer Team Leader (social work experience)

Opus People Solutions

West Midlands, England

£22.51 per hour

Ability & experience to lead a team of 10 or more. Ideally a social worker. Must have experience of strength-based approach and social prescribing. Identifying and undergoing coaching & progression for team members. Training new s...

Customer Experience Executive

Bell Cornwall Recruitment

West Midlands, England

£25,000 per annum

Resolving customer enquiries such as billing queries and transferring from other providers. Being the first point of contact for customers and handling customer complaints. Escalating customer queries to the right department. Mana...

Customer Experience Executive

Bell Cornwall Recruitment

Birmingham, West Midlands

Competitive

Customer Experience ExecutiveLocation: Birmingham City CentreSalary: 25,000BCR/OO/11106Key responsibilities include but are not limited to:Resolving customer enquiries such as billing queries and transferring from other providersB...

Service Advisor / Customer Experience - Lexus Main Dealer

Recruitmentrevolution.com

Swindon, Staffordshire

Competitive

Role Info: Service AdvisorSwindonGBP26,000 (GBP35,000 OTE)Plus Company Pension, Life Insurance, Staff Discount, Training and On-Going Development, Opportunity for Fantastic Career Progression, Plus Other Excellent Benefits and Inc...

Complaints and Customer Experience Lead

Merje Ltd

West Midlands, England

£30,000 - £40,000 per annum

Take ownership of complaints, guiding them from start to finish with professionalism and efficiency. Analyse evidence independently, determining fair outcomes and appropriate compensation where needed. Craft clear and concise resp...

Customer Experience Team Leader

Connectment

Smethwick, West Midlands

£28,000 - £31,000/annum Excellent Benefits + Hybrid

You will lead and motivate a team to achieve their goals. Participating in regular team meetings and training to improve job performance and customer service skills. Be actively involved in eliminating the company's outstanding ba...

Customer Experience Administrator

Trident Group

Birmingham, West Midlands

£27,385 Annual

To record and maintain accurate records for the high volume of often complex customer complaints (across multiple communication channels), that arise daily, ensuring that complaint cases are opened, information is saved to the cas...

Complaints and Customer Experience Officer

Gleeson Recruitment Group

West Midlands, England

Ensure the complaints process is owned and resolved by the Complaints case handler from start to finish for each customer complaint throughout the business. Independently analyse the evidence and decide whether the complaint shoul...

Customer Experience Lead Activities & Wellbeing Coordinator

Bracebridge Care

Telford, Shropshire

£25,000

To work with our wonderful team in creating days of fulfilment and enjoyment for people who live in our home. This role requires flexibility, working a rota pattern of contracted hours between Monday - Sunday. To develop and overs...

Customer Experience Lead Activities & Wellbeing Coordinator

Bracebridge Care

Shropshire, England

£25,000 per annum

To work with our wonderful team in creating days of fulfilment and enjoyment for people who live in our home. This role requires flexibility, working a rota pattern of contracted hours between Monday - Sunday. To develop and overs...

Customer Experience Expert

Inchcape

Oxford, Staffordshire

13959.00 - 13959.00 GBP Annual + Competitive Salary + Benefits

Proactively approaching customers to offer help and advice based on the customers requirements. Helps create the right retail environment for our customers inc. display. Planning and managing the Customer Journey enabling them to...

Customer Experience Advisor

Uk Shared Business Services Ltd

Swindon, Staffordshire

£25,637 a year

Well-developed Customer Service and Interpersonal skills. Strong communication skills both verbal and written. Drive to deliver an exceptional service with every customer interaction. Problem Solving skills, ability to identify; d...

Head of Experiences & Programming

National Trust

Swindon, Staffordshire

£70,000

An inspirational leader adept at leading and motivating large teams; able to inspire others to drive forward new ideas and approaches. A brilliant influencer and networker, confident and capable at building relationships with lead...

Head of Customer Excellence

Oak Recruitment

Warwickshire, England

£50,000 - £55,000 per annum

Design and Implement the Account Management strategy. Plan for sales and target new accounts. Analyse and interpret data, leading to sales initiatives. Oversee marketing collateral to promote the brand. Grow sales from all account...

Head of Customer Services

Reed

Redditch, Worcestershire

£75,000 - £80,000 Annual

Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new busine...

Head of Customer Service & Support

Brellis Recruitment Limited

Birmingham, West Midlands

£60,000 - £70,000 Annual

Lead and inspire a team of both office-based and remote customer support professionals to deliver exceptional service. Develop and implement effective customer support strategies, processes, and tools to enhance customer satisfact...

Assistant Head Teacher with EY or KS1 experience

Coventry City Council

Coventry, West Midlands

Leadership Scale Point LAH 3 - 7

The Governors of Park Hill Primary School are seeking toappoint an Assistant Head Teacher with Early Years or Key Stage 1 experienceto join our team. The Governors of Park Hill Primary School are seeking toappoint a permanentA...

Assistant Head Teacher with EY or KS1 experience

Coventry City Council

Coventry, West Midlands

£40,150 to £44,397 per annum

Children remain in their house team and 'family' group throughout their time at Park Hill and grow a strong sense of respect for one another.This is an exciting time for our school, recentlyPark Hill was inspected by OFSTED and w...

Experienced SaaS Customer Success Manager

Sales-I

West Midlands, England

£30,000 - £35,000 per annum

Establish success plans for customers that outline their critical success factors, metrics for success, and potential issues and provides recommendations. Identifies issues that could impact satisfaction for the customer to ensure...