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HEAD OF CUSTOMER SERVICE AND TRANSFORMATION

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

CompanyClearwater People Solutions Ltd
AddressWeybridge, Surrey
CategoryHuman Resources
Salary£750.00 - £800.00 per day
Date Posted just now See detail

Head of Customer Service and Transformation New

Clearwater People Solutions Ltd

Weybridge, Surrey

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

Head of Customer Operations Excellence New

Abbott

Location United Kingdom - Abingdon

Provide strong leadership that motivates and engages the team, aligning their efforts to deliver against the Customer Operations goals and objectives. Line manage, and develop cross trained / multi-skilled Customer Operations te...

Head of Customer Service

Brite Recruitment

Wales

£60,000 to £70,000 per year

Additional benefits include private medical and multiple training opportunities to develop and grow within the company. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress...

Head of Customer Service

Brite Recruitment Ltd

South Glamorgan

£60,000 - £70,000 per annum

Responsible for performance and maintenance of the Customer Service activities. Responsible for delivering SLA and quality targets through an omnichannel approach. Running teams in all Geographical locations. Leading continuous im...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, England

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

Head of Customer Service

Cca Recruitment Group

Kilmarnock, East Ayrshire

£55,000/annum DOE + bonus + benefits

Manage Team Leaders by setting objectives, creating, and maintaining development plans and monitoring performance against agreed targets and standards. Successful delivery of business objectives through KPI's. Completion of effect...

Head of Customer Service

Spy Alarms

Kent, England

£45,000 - £50,000 per annum

Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and mainta...

Tusker Head of Customer Experience - Watford

Lloyds Banking Group

Watford Croxley Green Business Park, United Kingdom

Competitive

JOB TITLE: Head of Customer Experience. SALARY: 80,206-94,360. LOCATION(S): Watford. HOURS: Full-time. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days, or 40% of your time, at our Watford sit...

Head of Customer Connections PCA and Savings - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Deliver the customer volume targets based on a deep understanding of Customer behaviours and drivers of Customer activity to improve customer conversion, funnel improvement, activation, engagement and retention. Deliver the commer...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

Head of Customer Interactions (x2 positions)

Lloyds Banking Group

Bristol, Bristol

Competitive

Ensure new Personalised Experience Communication capabilities are demonstrated across interactions. . Work collaboratively across CCO alongside a range of external partners to continuously optimise Customer Interactions. Whilst le...

Head of Tax - Excise and Customs

Tesco

Welwyn Garden City, Hertfordshire

Leading and developing a high performing team, giving them the opportunities to be their best and fulfill their potential at Tesco. Leading, identifying and developing efficient and accurate Excise & Customs compliant processes wi...

Head of Customer Service - Heathrow Airport

Swissport International Ag

London, England

Assures all employees comply with company rules and procedures and other authority requirements like Health and Safety guidelines To ensure that all people management practices, procedures and processes are implemented consistentl...

Head of Customer Resolutions, Training and Technical Services

Pension Protection Fund

Croydon, Greater London

£80,000 - £90,000/annum plus Civil Service Pension

Head of Customer Resolutions, Training and Technical ServicesLocation:Croydon office location with Hybrid workingSalary:80,000 to 90,000 per annum plus Civil Service PensionContract Type:PermanentPosition type:Full Time...

Customer Service Specialist New

The Portfolio Group

Manchester, Greater Manchester

£25,000 - £28,000/annum

Take ownership of service issues, analyse root causes, and offer appropriate resolutions. Accurately document service issues in Salesforce or relevant CRM for reporting purposes. Manage technical and compliance complaints, adherin...

Sales And Customer Service New

Inc Recruitment

Newcastle upon Tyne, Tyne and Wear

£18,000 - £25,000/annum

They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to represent widely known brands and also engage with customers as a sales assistant.Ideal Candidates will have...

Customer Support Specialist New

Consult Energy

Coventry, West Midlands

£23,000 - £28,000/annum

To deliver high quality customer services to the clients within your portfolio by managing complex queries. Ensure you support clients with: Data reporting, Portfolio management including Change of Tenancies, site additions and qu...

Customer Service Advisor New

Kolt Recruitment Ltd

Dorking, Surrey

£28,000 - £35,000/annum

Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Have experience of working in a Customer Service position. Have excellent comm...

Part Time Customer Service Representative New

Mufg Pension & Market Services

Leeds, West Yorkshire

Youll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; Cycle2Work scheme; A h...

TEMPORARY CUSTOMER CARE ADVISOR - 27.5 HOUR PER WEEK - PART TIME New

Elizabeth Michael Associates

Nottinghamshire, England

£12.30 per hour

Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner. Input orders ensuring all information is accurate. Supporting with...

Head of Sales & Marketing New

Red House Recruitment Ltd

Derbyshire, England

£80,000 - £100,000 per annum, inc benefits, OTE

Develop and execute sales and marketing strategies to meet revenue targets and business goals. Identify target markets and segments, and create customized marketing campaigns and events. Oversee all digital marketing efforts, incl...

Customer Relations Officer New

Parker Jones Group Ltd

Portsmouth, Hampshire

£29,640 - £30,000/annum

Parker Jones are acting on behalf of a propertymaintenance company who are currently looking for a Customer Relations office to join their Portsmouth Office. This is a great opportunity to join a great team and have a permanent r...

Customer Service Advisor New

Path2 Solutions Ltd

Liverpool, Merseyside

£12.05/hour Overtime and progression

Answering all incoming calls. Process customer orders and deal with any queries and requests. Provide a first class service in relation to parts etc. Liaise with couriers, deliveries, returns, tracking details, complaints. Updatin...

Customer Service Advisor - Home Working New

Interaction Recruitment

Rotherham, South Yorkshire

£11.44/hour

Customer Service AdvisorHome Working / Full Time**Must Live in South Yorkshire**Role Profile:Contract: Temporary to PermanentHourly Rate: 11.44ph- Paid WeeklyHours: Full Time, Monday - Friday fully flexible between 8am-6pm;Paid...

Customer Field Advisor - Investigations New

Randstad Construction And Property

Washington, Tyne and Wear

£12.96/hour

Aw part of their Misconnection team your role will focus on the investigation andresolution of issues where customers properties are wrongly connected to our seweragenetwork. You will be working outside, dealingwith different chal...

Customer Service Advisor New

Adecco

Cardiff, Wales

£11.66/hour

Handle a high volume of incoming customer calls and emails. Provide accurate and timely information to customers regarding products and services. Resolve customer complaints and concerns effectively, ensuring customer satisfaction...

Receptionist/Customer Service New

Novax Recruitment

Derbyshire, England

£11.50 - £12.50 per hour

Provide a face to face reception and customer service for all customers. Assist with access services, provide advice and information, handling a wide range of enquiries and information. Complete application forms and take payments...

E-Commerce Customer Service Administrator New

Search

Bootle, Merseyside

£23,000/annum

Location: Liverpool / Hybrid Remote. Salary: 23,000. Contract: Full time, Permanent. Providing first class Customer Service emails and phone calls. Ensuring all communication via email and social channels (Instagram, Facebook and...

Customer Service Account Manager New

Duval Associates

Newcastle upon Tyne, Tyne and Wear

£25,000 - £28,000/annum

Dealing with correspondence, phone calls and queries, email and more. Customer service to provide for customers and existing accounts and work with Customer Service team in China and in Europe. Responsible for handling all orders...

Customer Experience Specialist, Dunton, Essex - UK & DE New

Percepta

Basildon, Essex

Customer Experience Specialist, Dunton, Essex - UK & DEEnsure you read the information regarding this opportunity thoroughly before making an application.GB-Essex-BasildonDescriptionCUSTOMER EXPERIENCE SPECIALISTSTART DATE - 1ST J...