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Helpdesk Support Analyst jobs in England

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HELPDESK SUPPORT ANALYST

2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred). Good understanding of Payment systems & Processes (preferred). Working knowledge of Windows operating systems f...

CompanyHays Specialist Recruitment Limited
AddressHampshire, England
CategoryCustomer Service
Salary£30,000 - £32,000 per annum
Job typePermanent, full-time
Date Posted a month ago See detail

Helpdesk support analyst

Hays Specialist Recruitment Limited

Hampshire, England

£30,000 - £32,000 per annum

2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred). Good understanding of Payment systems & Processes (preferred). Working knowledge of Windows operating systems f...

a month ago seen See more...

Digital Support Analyst

Lincolnshire Housing Partnership

Grimsby, Lincolnshire

£31,754 + great benefits

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health. Discounted Shopping Vouchers through Westfield Health. Opportunities to learn new skills and knowledge through our fantastic c...

2 days ago seen See more...

1st Line Support Analyst

Adria Solutions Ltd

Gaydon, Warwickshire

£30,000 - £35,000/annum

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

2 days ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 days ago seen See more...

IT Support Analyst | Ashdown Group

Ashdown Group

London, Greater London

Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. This is an excellent opportunity for an accomplished IT Support Analyst to joi...

2 days ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

3 days ago seen See more...

Business Analyst: Oracle Support

Harris Federation

London, England

£45,000 - £55,000

High levels of numeracy with excellent attention to detail. Strong analytical and problem solving skills. Strong communication and interpersonal skills, with the ability to convey complex concepts to wide range of users. Familiari...

3 days ago seen See more...

Lead Application Support Analyst

Elevation Recruitment Group

Sheffield, South Yorkshire

£35,000 - £45,000/annum

Provide timely and efficient software support for the ERP/back-office system and integrated applications. Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change man...

7 days ago seen See more...

IT Support Analyst

Jiyu Consulting Ltd

Bristol, Bristol

£20,000 - £25,000/annum

Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops,...

a week ago seen See more...

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

a week ago seen See more...

Production Support Analyst Risk

Efinancialcareers

South East

Competitive salary

Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main services (Risks, VaR, Limits). Analyse the weekly issues an...

2 weeks ago seen

Application Support Analyst

C4S Search Ltd

Wiltshire, England

£30,000 - £40,000 per annum

Application Support: Application administration, Understanding system configuration, identifying configuration issues, system testing, problem resolution. Business Analysis: Analysing processes, identifying requirements, and trans...

2 weeks ago seen See more...

IT Support Analyst

Require Consultancy Ltd

Tisbury, Wiltshire

£28,000 - £32,000/annum

Providing support to internal IT operations including hardware / software management & maintenance, daily I.T. support covering a range of platforms Internal IT Support - 1st Line response Web App upgrades Managing client Databas...

2 weeks ago seen See more...

IT Support Analyst

Carrington Recruitment Solutions

London, England

£38,000 - £43,000/annum

IT Support Analyst required to work for a fast growing business based in Central London. Read on for more detailsExperience required:3+ years of hands-on experience in both user and systems support, or related IT roles. An und...

2 weeks ago seen See more...

3rd Line Support Analyst

Russell King Associates

London, England

£55,000 - £65,000/annum

Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd Line Support. Actively monitor and review system alerts....

2 weeks ago seen See more...

Opics Support Analyst - Opics Decommission

Efinancialcareers

South East

Competitive salary

Support the decommissioning process of the Opics application, adhering to project timelines and quality standards. Collaborate with IT, operations, and business units to gather requirements and execute decommissioning plans. Troub...

2 weeks ago seen See more...

IT Applications Support Analyst

Eutopia Solutions Ltd

Lancashire, England

£35,000 - £45,000 per annum

Proposing enhancements and new software solutions. Troubleshooting software problems for internal stakeholders. Installing, maintaining, and upgrading software. Assisting with the creation of training materials and delivering trai...

2 weeks ago seen See more...

Application Support Analyst

Bes Utilities

Lancashire, England

£25,000 - £30,000 per annum

Oversee all aspects of application lifecycle, including deployment, maintenance, upgrades, and decommissioning. Serve as a liaison between application teams, data teams, MI/BI teams, Software Development and infrastructure teams....

2 weeks ago seen See more...

IT Support Analyst

Family Action

West Midlands, England

£28,315 per annum

IT Support AnalystRemote, UK (with travel around the Midlands area)About UsWe are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week.The Benefits- Starting salary of...

2 weeks ago seen See more...

Senior IT Support Analyst

It Talent Solutions Ltd

Middlesex, England

£35,000 - £46,000 per annum

Provide expert-level technical support to resolve escalated IT issues and challenges promptly and effectively. Collaborate with cross-functional teams and third-party vendors to deliver comprehensive IT solutions. Lead in-depth an...

2 weeks ago seen See more...

Senior Support Analyst - D365

Crimson Limited

Birmingham, West Midlands

£45000 - £50000 per annum

Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and eva...

2 weeks ago seen See more...

Application Support Analyst

Hays Specialist Recruitment Limited

Avon, England

£30,000 - £35,000 per annum

The role is paying up to 35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. Your new roleIn the role, you will work in the IT services function to provide technical knowledge & seco...

2 weeks ago seen See more...

Application Support Analyst

Hays Specialist Recruitment

Avonmouth, Bristol

£30,000.0 to £35,000.0 per year

The role is paying up to 35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap...

2 weeks ago seen See more...

IT Support Analyst (12 month contract)

A&O Shearman

London, Greater London

Competitive

Resolving incidents and work orders assigned to the Deskside Team in Helix, our ITSM software. Assisting with daily morning moves. Update customers on progress of their incidents and requests and ensure customer expectations are m...

2 weeks ago seen See more...

Helpdesk Support

Hays.

Torquay, Devon

Competitive

180 per day8 weeks in totalTorbayJob SpecificationChanging passwords in the solution (currently things are either default or not that complex for ease of install)Documenting the use of the system for backup tasksUpdating the full...

2 weeks ago seen See more...

Temporary Hybrid 1st and 2nd Line Support Analysts

Love Success Recruitment

London, England

155.00 - 234.00 GBP Daily

Serve as the initial and secondary point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. Log, categorise, and prioritise incoming help desk tickets, ensuring accurate documentation a...

2 weeks ago seen See more...

Helpdesk Support Engineer

Deerfoot It Recruitment

Southampton, Hampshire

Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve efficiency and service quality. Documentation...

2 weeks ago seen See more...

IT Support Analyst - Hybrid Working

Vertex-It-Solutions

Kent, England

28000.00 - 30000.00 GBP Annual

Log incoming support requests from end users via telephone in a courteous manner. Monitor and handle the ticket queue for incoming requests. Hardware installation (e.g. additional memory, or monitors, mice, keyboards, printers and...

2 weeks ago seen See more...

Business Support Analyst

The Outsourced Recruitment

Tidworth, Wiltshire

Hybrid working. 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday. Contributory Company Pension Plan matched up to 6%, plus individual life assurance. A shopping discounts scheme. Employee assi...

2 weeks ago seen See more...

Digital Education Support Analyst - hybrid

Imperial College London

South Kensington, Greater London

£44,309 - £53,558 per annum

Providing day to day support for the software products, platforms and services that underpin teaching and learning. Adopting an agile approach to innovation and implementation activities for digital tools. Build enduring client an...

2 weeks ago seen See more...

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