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CONTACT CENTRE TEAM MANAGER

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

CompanyIt Bods Ltd
AddressCheshire, England
CategoryCustomer Service
Salary£30,000 - £35,000 Annual
Job typePermanent
Date Posted 3 days ago See detail

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...