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IT SERVICE DESK ANALYST

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

CompanyNinetech
AddressWest Midlands, England
CategoryCustomer Service
Salary£20,000 - £24,000 per annum
Job typePermanent, full-time
Date Posted a week ago See detail

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Junior IT Support Analyst

Saria

South Yorkshire, England

Competitive salary

Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving user problems and educating user...

Analyst - Operations Reconciliations & Control

Efinancialcareers

South East

Competitive salary

Ensure outsource providers reconciliations are up to date and accurate. Onboarding of new products and broker reconciliations. Monitoring of Cash breaks. Act as a subject matter expert for any reconciliation related queries. To pe...

Senior (IT) Business Analyst (SAP) - Manufacturing

Hudson Shribman

England

£60,000 - £72,000 per annum

Collect and analyse data to identify stakeholder needs and recognise insights to improve the Manufacturing Execution Systems. Work with key stakeholders to define new and improved business processes using technology to aid success...

Business Analyst - IT Security

Reed

Tyne And Wear

£50,000 - £60,000 per annum, inc benefits

Conduct in-depth analysis of business requirements, evaluating the practicality, required resources, and integration with current systems. Work in partnership with stakeholders to evaluate the implications of new security policies...

IT Project Business Analyst

Tria Recruitment

South East

£55,000 - £60,000 per annum

Proven experience as an IT Business Analyst. Prior experience working on finance projects - procurement, timesheet management, invoicing etc. Experience with ERP, Invoicing and SaaS financial reporting systems - Oracle, SAP, Micro...

Operations Business Analyst

Pontoon

South East

Salary negotiable

Authorization of release of equity from client accounts (both cash and free of payment stock). Liaising with other internal departments including Onboarding, Risk, Client Service and Account Management. Involvement in ad hoc proje...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

Senior Finance Analyst - IT

Boots

Nottinghamshire, England

Supporting the forecasting process and ensure relevant details are complete, accurate and aligned with key business partners. Own and manage resource planning tool for relevant teams. Support cost saving initiatives and investment...

IT Business Analyst

Connect Recruitment Consultants Ltd.

Berkshire, England

£40,000 - £42,000 per annum

Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst. Solid track record of utilising business analysis methodologies, tools, and techniqu...

IT Business Analyst BCP and DR

Pontoon

Cheshire, England

£500.00 - £550.00 per day

Gather, analyse, define, classify and prioritise functional, non-functional and technical requirements and translate into delivery stories. Communicate, translate, and simplify business requirements to ensure buy-in from all stake...

Operations Data Analyst

Sanderson

London, England

Provide analytical support for performance measurement, predictive modeling, and metric definition. Develop dashboards, analyse data, and present insights related to video content and operational support. Build workflows and creat...

Sales Operations- Data Analyst

Executive Facilities

South East

£55,000 per annum

Drives projects which improve sales agent productivity and efficiency using Salesforce and related sales reporting tools.. Provides insight reporting on a daily/weekly/monthly basis to sales managers to drive channel performance....

IT Business Systems Analyst - Pharma/ Biotech

Us Tech Solutions Limited

Middlesex, England

£530.00 - £550.00 per day

Role: IT Business Systems Analyst (Salesforce) - Pharma/ Biotech Location: Stockley Park, UK Duration: 12 month contract Your Responsibilities The role will operate as a Business Systems Analyst across multiple concurrent project...

Sales Operations Data Analyst

Robert Walters

South East

£150.00 - £175.00 per day

The ideal candidate will have strong business acumen, excellent communication skills, and an initiative-taking mindset towards problem-solving. Identify key performance indicators (KPIs) and create metrics to measure sales team ef...

Operations Data Analyst

Pontoon

South East

Salary negotiable

Registration of customer data in CIF / Accord and allocation of SUN and Account Numbers. Monitoring EIC workflows and managing requests in DC owned queues. Customer registration and maintenance in all systems. Monitoring incoming...

Warehouse operative - IT Repair / Technician

Project Recruit

South East

Salary negotiable

Repair and test IT hardware (eg: Keyboards). Meet team production targets. Adhere to health and safety procedures. Adapt to an environment of constant change and learn new technologies. Update senior staff members on project statu...

IT Helpdesk Analyst

Right Now Recruitment

Surrey, England

£25,000 - £27,000 per annum

External IT Support. 2nd line support for external customers. Adhering to the ITIL standards. Resolving software incidents in line with KPIs. Provide remote desktop support. Ensure support request 'tickets' are opened, updated and...

IT Service Desk Analyst

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

IT Business Analyst

Amtis Professional Ltd

West Midlands, England

£50,000 per annum

Business Analyst - Initial 6 month fixed term 50k per annum - Hybrid 3 days per week in office - Apps, Infra, Digital Change - SolihullCommutable from Birmingham, Coventry, Redditch, Bromsgrove, Leicester, South Nottingham Our le...

IT Business Analyst

Head Resourcing

Midlothian, Scotland

£40,000 - £45,000 per annum

Analysing the functions of the business to determine how they operate and their needs, objectives, and goals. Utilise research, including staff interviews and collecting quantitative data to capture detailed requirements and speci...

Senior IT Support Analyst

Leigh Day

South East

Senior IT Support Analyst - London Permanent, full time (35 hours per week) Hybrid working 3 days in the office, 2 days at home Competitive plus benefitsRole Reference: SDA/MAN/JH/JUN24 We are a top 100 law firm committed to claim...

Operations Manager / Analyst Insurance

Aon

Essex, England

Competitive salary

Do you want to work for a prestigious team in the London market where your dedication and skills with help to shape our business operations and strategy across Aon Global Broking centre? How this opportunity is different This role...

Head of IT Service Operations

Connells Group Hq

Bedfordshire, England

Competitive salary

Support the IT Service Director in delivering the Group IT and IT Service Delivery objectives. Champion Service First principals ensuring we always put the availability of service and our business needs first. Recruit and line man...

IT Network Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Supporting the on-premises network infrastructure and services, including maintenance of the data cabling infrastructure and network hardware. Proactively seeking resolutions for customers, dealing with issues and complaints in a...

IT Support Analyst

Hays Specialist Recruitment Limited

Wiltshire, England

£30,000 - £33,500 per annum

Provide IT support to users via the IT Service Desk to ensure that our business can use IT Services as expected. Handle and manage incoming calls and online requests to the IT Service Desk, and log within the Service Management to...

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

IT Services Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Providing the customer interface to IT User Services via telephone and electronic communications. Contributing to handling incidents, problem records and service requests, proactively seeking resolutions for customers and dealing...

Operations PMO - Senior Business Analyst

Bdo Uk Llp

South East

Competitive salary

If required, line manage junior BAs in the team. Build trusting relations with business stakeholders to enable the translation of their business strategies and build growth plans into BA delivery pipeline. Establish yourself as a...

Head of IT Service and Operations

Nigel Wright Group

Tyne And Wear

£75,000 - £80,000 per annum

Leadership of the team, including performance reviews & providing coaching and support to drive the capability of the team, ensuring they have a customer focus. Primary escalation path for all P1 and P2 incidents, whilst also man...