Incident Manager jobs in Cheshire, England

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INCIDENT MANAGEMENT SERVICE

Development of a knowledge base for internal and external support teams which increases FTF (First Time Fix) rate of Customer issues and implementation of process improvements from lessons learnt Prior experience of Incident and o...

CompanyUniting People
AddressCrewe, Cheshire
CategoryLogistics & Warehouse
Salary35.00 - 40000.00 GBP Annual
Job typeFull Time
Date Posted 2 months ago See detail

Incident Management Service

Uniting People

Crewe, Cheshire

35.00 - 40000.00 GBP Annual

Development of a knowledge base for internal and external support teams which increases FTF (First Time Fix) rate of Customer issues and implementation of process improvements from lessons learnt Prior experience of Incident and o...

ITSM - Incident analyst/manager

Lawrence Harvey

Cheshire, England

£75,000 - £80,000 per annum

Incident management facilitating timely resolution of customer IT issues within agreed SLA targets including escalation, communication, and coordination with internal and external parties. Developing and documenting Incident proce...