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It Service Analyst jobs in West Midlands

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IT SERVICE DESK TECHNICAL SUPPORT ANALYST

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

CompanyUniversity Of Birmingham - It Services
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary5
Job typeFull Time
Date Posted 3 weeks ago See detail

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

3 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

4 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

a month ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

a month ago seen See more...

Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

3 weeks ago seen See more...

Customer Service Analyst

Entech Technical Solutions Limited

Solihull, West Midlands

£13 - £17/hour

Salesforce Exp. Good Excel, data corroboration skills. Power BI experience....

4 weeks ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

4 weeks ago seen See more...

Category Buyer (IT Services)

Rhl

Uttoxeter, Staffordshire

Competitive

Develop Category Strategies for each area of responsibility, working with the wider business to ensure strategies are implemented in a timely manner. Ensure early engagement with engineering and suppliers to ensure we are sourcing...

a month ago seen See more...

IT Service Manager

Pertemps Ssdc - Ddt

Warwickshire, England

£200.00 - £210.00 per day

Manage the key strategic relationships of the IT support service.. Ensure compliance with IT systems regulations. Keep up to date with changes in technology. Liaise closely with all levels of stakeholders to identify Strategic opp...

2 months ago seen See more...

IT PMO Analyst

Akkodis

Warwickshire, England

£350 - £450/day Inside IR35

Must have experience in a PMO role, approx. 5 years +. Experience working on an IT related programme - eg IT Infrastructure / Deployment / IT Systems etc. Strong Risk and Issue Management. Process improvement / implementation. Goo...

4 weeks ago seen See more...

IT Support Analyst

Family Action

West Midlands, England

£28,315 per annum

IT Support AnalystRemote, UK (with travel around the Midlands area)About UsWe are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week.The Benefits- Starting salary of...

4 weeks ago seen See more...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

a month ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

a month ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

a month ago seen See more...

Junior IT Support Analyst

Solo Search Ltd

Rugeley, Staffordshire

£22,000 - £25,000/annum

Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge). Experience of working in a customer facin...

a month ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

a month ago seen See more...

Transitional Service Arrangement Analyst/ PMO

Pontoon

West Midlands, England

Salary negotiable

Location Hybrid Min 3 days Office Warwick Day Rate up to 600 Umbrella Duration 6 Months Description: Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to pr...

a month ago seen See more...

IT Technical Support Analyst - Leamington Spa, Warwickshire

Cloud & Infrastructure

Warwickshire, England

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

a month ago seen See more...

IT Systems Analyst

Reed

West Midlands, England

£40,000 - £50,000 per annum, inc benefits

Manage maintenance contract processes, including service invoices, purchase orders, and CRM platform usage. Lead a service team or customer support team, optimizing engineer site assignments to meet SLA commitments. Plan field ser...

a month ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

a month ago seen See more...

Senior IT Support Analyst

Picture More

West Midlands, England

£35,000 - £45,000 per annum

You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background. You will have experience of working in a law firm or similar professional services. You will have exceptional communications skills....

a month ago seen See more...

Junior IT Support analyst - Sutton Coldfield

Michael Page Technology

West Midlands, England

£18,000 - £23,000 per annum

Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Document knowledge in the form of knowledge base tech notes and articles. Walk customers through...

a month ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

a month ago seen See more...

IT Support Analyst

Redrock Resourcing

Swindon, Staffordshire

Competitive

Strong communication skills. Experience of resolving technical (ideally application-related) issues. Exposure to SQL or Linux or Java, C, C++. Desire to learn new skills (including the above). Competitive Salary. Additional bonus....

a month ago seen See more...

IT Support Analyst

Ansaldo Nuclear Limited

Wolverhampton, West Midlands

Competitive

The ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT Support Analyst will be the first point of contact for any IT re...

a month ago seen See more...

On-Site IT Support Analyst

Mha

West Midlands, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilie...

2 months ago seen See more...

What should I search to find It Service Analyst jobs in West Midlands,England?

People who searched for It Service Analyst jobs in West Midlands,England also searched for Customer Service Assistant, It Project Manager, Customer Services Assistant, Customer Service Executive, Service Delivery Manager, Customer Service Specialist, Customer Service Officer, Senior Finance Analyst, Senior It Engineer, Customer Service Supervisor, Senior Services Manager, Banking Customer Service, Service Operations Manager, Employment Services Manager, Services Support Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands,England

Manager, Customer Service Agent, Head Of Engineering, Customer Service Officer, Customer Service Associate, Assistant Operations Manager, Inbound Customer Service, Dealer Account Manager, Senior Service Manager, Beverage Team Leader, Service Desk Engineer, Customer Care Advisor, National Sales Manager, Client Service Advisor, It Support Manager,

What are the top cities in West Midlands,England open It Service Analyst jobs?

There are open It Service Analyst jobs in several cities including Birmingham,

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