It Service Desk Analyst jobs

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JUNIOR IT SERVICE DESK ANALYST

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

CompanyRefresco
AddressKegworth, Leicestershire
CategoryCustomer Service
Job typePermanent
Date Posted 2 hours ago See detail

Junior IT Service Desk Analyst New

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...

IT Service Desk Analyst

Blues Point Ltd

Leicestershire, England

£24,000 - £27,000 per annum

They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily. About you You will need to have some experience working in a...

IT Service Desk Analyst

Alexander Steele

LS9, Leeds ICD, City and Borough of Leeds

£24,000 - £26,000/annum

To provide Service Desk services in the form of first line support. Working alongside other Service Desk staff to ensure Desk coverage is maintained at the Head Office. Delivers triage services to effectively prioritise business i...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

IT Service Desk Analyst

In Technology Group Limited

Midlothian, Scotland

Supporting the Service Desk team in a 1st/2nd Line Capacity. Hands-on technical support. Supporting company-wide projects. Active Directory. Windows Server. Office 365. iOS Devices. VOIP. Two Factor Authentication. 26 Days paid an...

IT Service Desk Analyst

Topps Tiles

Leicestershire, England

Competitive salary

Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue. Support the business ERP application - Microsoft Dynamics. Building and confi...

1st Line IT Service Desk Analyst

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

Band 5 IT Service Desk Analyst

Office Of Nuclear Regulation

Bootle, Merseyside

£28,936 - £34,178 a year

To provide first and second line Service Desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment. To assist with the purchase, setting up, maintenance and repair of computers,...

IT Service Desk Analyst

Spectrum It Recruitment

Bristol, England

£25000 - £30000 per annum

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

IT Service Desk Analyst

Redde Northgate Plc

County Durham

Competitive salary

You have a customer focused approach, where the user experience is at the forefront of what you do. You can demonstrate a passion for providing excellent customer service. Youre able to take a logical approach to fault finding an...

IT Service Desk Analyst

Arvato Ltd

Swansea SA7

£25,000 a year

Maintain up to date call and incident/problem records in the appropriate service management system in line with current SLAs. Conduct problem resolution and root cause analysis for first level calls. Pass complex problems on to t...

IT Service Desk Analyst

Wincanton

Chippenham, Wiltshire

Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution. Monitor support ticket queues ensuring incidents are actioned in line with SLAs. Maintain suppo...

IT Service Desk Analyst

Balfour Beatty

Newcastle upon Tyne, Tyne and Wear

Answer inbound calls, live chat and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner;. Be responsible for end to end ownership of incidents throughout their lifecy...

IT Service Desk Analyst

West Brom

West Bromwich, West Midlands

£24,500 a year

Perform and undertake all aspects of support service (telephone calls, voicemails, call backs, email etc.) to ensure the successful resolution of issues.. Handling incoming calls and undertaking any relevant issue investigation en...

IT Service Desk Analyst - 12 Month FTC

Ashurst Llp

Glasgow, Scotland

Full-time, Fixed term contract

Understand the IT requirements of the local business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service. Contribu...

IT Service Desk Analyst

Equans

Newcastle upon Tyne, Tyne and Wear

£21,255 a year

Provide day to day first line IT Service Desk support. Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedure...

IT Service Desk Analyst

Frasers Group

Basingstoke, Hampshire

£24,200 a year

Taking responsibility of IT support queries that come from our Head Office and stores across the UK and beyond. Providing IT support via our phone and ticket systems, logging detailed and concise information. Monitoring, fault tra...

IT Service Desk Analyst

Recruitvirt Ltd

Surrey, England

£20,000 - £25,000 per annum

Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary so...

IT Service Desk Analyst

Ashdown Group

Devon, England

£25,000

IT Support - Newton Abbot, Devon- Full time permanent role- Reputable organisation with friendly team- Salary up to 25,000 based on experienceA lovely organisation based in Devon is looking for an IT Support Analyst. Day to day...