It Service Desk jobs in Bristol, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

Capture existing Service Management processes and reflect to the Enterprise Architecture team. Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach. S...

ITIL Practitioner and ITIL 4 Strategic Leader Qualified. Managing change in a ITIL v3 and/ or v4 based Service Management organisation. Hands on experience of BMC Remedy process Designer (or similar). Experience within defence/mil...