It Service Desk jobs in Lancashire, England

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IT SERVICE DESK MANAGER - HYBRID

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

CompanyRobert Walters
AddressLancashire, England
CategoryCustomer Service
Salary£40,000 per annum
Job typePermanent, full-time
Date Posted 3 days ago See detail

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

IT Service Delivery Manager New

Rebel Recruitment Limited

Pincock, Lancashire

£40,000 - £47,000/annum

This may be the role for you.Do you enjoy managing and mentoring staff, as well as having the capability to grow a team as the business requires? You will be managing a small team of 2 and can lead from the front and pitch in to h...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

IT Service Lead

Michael Page Technology

Lancashire, England

£40,000 - £45,000 per annum

Lead a IT service delivery, coordination and vendor management to adhere to SLAs/KPIs. Ensure IT services align with business objectives and user requirements with a willingness to go the extra mile for staff. Manage IT service de...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

IT Service Lead - On-site

Mha

Lancashire, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. The primary focus is to continuously improve services t...

Head of IT Service Management - UK-Wide

Circle Recruitment

Lancashire, England

£70,000 - £100,000 per annum

15+ years of broad experience in IT Service Management, Service architecture, service operations. Extensive experience in building out IT Service teams of 15+ people. Ideally, some government sector, Defence, Aerospace, Nuclear, a...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

Live chat Service Desk analyst

The Portfolio Group

Lancashire, England

£22,500 per annum

Provide response to all Chat & Email support queries to the Service Desk. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather informat...

IT Service Delivery Manager

Bes Utilities

Lancashire, England

£30,000 - £35,000 per annum

Provide Personal Development Plans, Objectives and Appraisals to direct reports. Work with an outsourced IT Service Desk (our Partner) to coordinate tickets, calls, incidents, and problems and MI. Act as Incident Manager and Team...

Tesco Colleague - Customer Service Desk - Wigan Hindley Extra

Tesco

Lancashire, England

Not specified

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

Service Desk Analyst - Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

IT Service Manager/Account Manager - Field Based / hybrid

Circle Recruitment

Lancashire, England

£45,000 - £50,000 per annum

Delivery against core KPI's, including site visits, populating reporting dashboards and hosting regular Service Reviews. All service and support functions remain responsive to customer needs. Monitor SLAs and key performance indic...

Service Desk Engineer

Reed

Lancashire, England

£28,000 - £40,000 per annum, inc benefits

Service Desk Engineer. 28k - 40k (depending on experience). Manchester - 3 days on-site 2 days remote. Working towards SLA's by picking up and dealing with Service Desk tickets whilst providing a high level of customer service....

Service Desk Technician

Meyer Timber

Longton, Lancashire

Customer Service experience. Excellent communication skills including telephone and face-to-face. MS Office, Windows Support, At least a basic understanding of AD, DNS, DHCP and 365. A desire to learn. Up to 30,000 per annum (d...

Service Desk Analyst

Adecco

Lancashire, England

£24,000 - £26,000 per annum

Our client, a prestigious educational institution, is seeking two Service Desk Analysts to join their dynamic team in City Centre, Manchester. Convenient Location: Just a short walk from Manchester Oxford Road train station! As a...

IT Service Manager

Brook Street

Blackpool, Lancashire

29500.00 - 29500.00 GBP Annual

As an IT Service Manager you are responsible for ensuring a high quality service is achieved for the end to end technology solution, support services and user experience of the Fraud & Error systems. This is a highly visible role...