It Service Management Analyst jobs in West Midlands

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IT SERVICE DESK ANALYST

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

CompanyPoundland
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 2 days ago See detail

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Services Business Development Manager - UK&I - Hybrid

Eximius Group

West Midlands, England

£70,000 - £160,000 per annum, OTE

You will be working as the sole sales person for the UK&I market reporting to the head of global growth and supported by a full professional services team when required. The client are in partnership with Genesys, SAS, SAP and man...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

IT Service Transition Manager - Birmingham - £575 p/d

Circle Recruitment

West Midlands, England

£525.00 - £575.00 per day

Extensive experience in Service Transition - essential. Project Management - essential. ITIL. Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services. Experience in shaping a transition /...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...