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Permanent Contact Centre Manager jobs in England

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CONTACT CENTRE MANAGER

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

CompanyPeople Solutions Group Limited
AddressWest Midlands, England
CategoryCustomer Service
Salary£36,000 - £38,000 per annum
Job typePermanent, full-time
Date Posted 3 days ago See detail

Contact Centre Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

3 days ago seen See more...

Contact Centre Manager

Njr Recruitment

Cheshire, England

£35,000 - £40,000 per annum

Managing a team and individual performance to achieve application targets. Monitoring calls for compliance and regulatory purposes. To maximise the performance of the Contact Centre against defined volumes and performance targets...

3 days ago seen See more...

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

6 days ago seen See more...

Contact Centre Manager

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£34,000/annum Plus benefits

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

3 weeks ago seen See more...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

3 weeks ago seen See more...

Contact Centre Manager

Page Personnel

Manchester, Greater Manchester

£40,000 - £45,000/annum Bonus, Benefits

Manage a large customer service team, ensuring high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle complex customer complaints and queries. Monitor and report on team perfor...

3 weeks ago seen See more...

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

3 days ago seen See more...

Contact Centre Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation. Managing, leading and motivating a team of customer service staff...

2 months ago seen See more...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

6 days ago seen

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

6 days ago seen See more...

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

a week ago seen See more...

Boutique Business Centre Manager New

Carousel Consultancy

London, England

£40,000 - £50,000/annum + great benefits

Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained. Undertaking extensive client communication and interaction, en...

6 hours ago seen See more...

Retail Centre Manager

Mandeville Recruitment Group

South East

£50,000 - £55,000 per annum

You will optimise the performance of the shopping center through the implementation of excellent operational, drive events which is a core element of this opportunity. Key Responsibilities: Oversee the entire Centre's operation,...

2 days ago seen See more...

Contact Centre Team Leader

Topyorkshire

London, England

£32,000 to £35,000

Answering inbound calls and responding to customer emails in a professional manner. Identifying customer needs and providing accurate, valid, and complete information using the right methods/tools. Handling customer complaints, pr...

2 days ago seen See more...

Somerset Environmental Records Centre Manager

Somerset Wildlife Trust

Taunton, Somerset

£31,321 - £36,750/annum

Developing and overseeing the strategic growth, business planning and operational management of SERC. Ensuring SERC is financially sustainable and growing by seeking income generating opportunities to develop SERC business, identi...

2 days ago seen See more...

Centre Manager

Halfords

Avon, England

£42,000 per annum

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

2 days ago seen See more...

Centre Manager

Halfords

Hertfordshire, England

£39,520 per annum

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

2 days ago seen See more...

Business Centre Manager (Bristol)

Jane Lewis Healthcare Recruitment

Somerset, England

Business Centre Manager (Bristol)Package: 40,000 Salary, Car Allowance + Profit Share Commission SchemeAre you an experienced Business Leader looking for a new challenge? We have an exciting new opportunity at Jane Lewis for a Bu...

2 days ago seen See more...

Data Centre Operations Manager

Efinancialcareers

South East

Competitive salary

Your day job will include (but not limited to): Managing and developing teams of DCS engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Our skilled and creative workforce is...

2 days ago seen

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

a month ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

2 months ago seen See more...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

2 months ago seen See more...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

2 months ago seen See more...

Aftersales Contact Centre Advisor

Bmw Group Retail Careers

Epsom, Surrey

Competitive

You will also handle all customer objections and advise on estimated costs of repairs and work to be undertaken.As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and ot...

2 days ago seen See more...

Centre Manager

Halfords

Sheffield, South Yorkshire

£NEG

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

2 days ago seen See more...

Centre Manager

Halfords

Southampton, Hampshire

£NEG

Fantastic leadership and team management skills within the automotive or similar industry. Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to...

2 days ago seen See more...

Temporary Centre Manager Office Space - £13.00 per hour!

Office Angels

West Yorkshire, England

£12.50 - £13.00 per hour, inc benefits

Carry out customer viewings. Signing of the office agreements. Drive the customer journey from end to end, ensuring we are consistently exceeding customers' expectations. On boarding process- E.g viewings around the Office Space,...

3 days ago seen See more...

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