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Service Delivery Analyst jobs in West Midlands, England

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IT SERVICE DELIVERY ANALYST

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

CompanyPoundland
AddressWest Midlands, England
CategoryCustomer Service
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted 2 months ago See detail

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

2 months ago seen See more...

Service Delivery Manager

Network It

Solihull, West Midlands

£35,000 - £45,000/annum

Service Delivery Management experience. Knowledge of working with Public Sector customers. Knowledge of telecommunications / networking products or supporting customers with these issues. ITIL Qualified or trained. Excellent com...

2 weeks ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

6 days ago seen See more...

Customer Service Analyst

Entech Technical Solutions Limited

Solihull, West Midlands

£13 - £17/hour

Salesforce Exp. Good Excel, data corroboration skills. Power BI experience....

2 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

2 weeks ago seen See more...

Service delivery Manager

Ocs Group Uk

Birmingham, West Midlands

All contract PPM and reactive call delivery are fully compliant with the relevant industry standards. Carry out engineer audits on a regular basis. Ensure that response, repair and maintenance are met in accordance with SLAs/KPI...

3 weeks ago seen See more...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

3 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

3 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

3 weeks ago seen See more...

Delivery & Collections Driver - Service Partner

Dhl

Coventry, West Midlands

From £200 a day

Vehicle Leasing from providers who can provide vehicles that are suitable for providing services Fuel Card deals to keep you on the road Customised policies from insurers who understand your business and its needs Introductions to...

3 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

3 weeks ago seen See more...

Technology Service Delivery Team Lead

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

Service Delivery Manager

Rise Technical Recruitment Ltd

Birmingham, West Midlands

Bonus + Company Car + 31 days holiday + 8% Pension + Progression Birmingham Are you a Service Delivery Manager from a Waste/ Recycling or Logistics background looking for the next exciting step in your career with a company who of...

2 months ago seen See more...

Service Delivery Manager

Heat Recruitment

West Midlands, England

Strong experience in Service Delivery. Strong background of ITIL applications. Experience in managing projects. Good Interpersonal skills. Experience in Service Management Applications. Private Medical Insurance. Income Protection...

2 months ago seen See more...

Service Delivery Manager

Mitie

Birmingham, West Midlands

Permanent, Full-time

Driven and dynamic individual who constantly evaluates their own performance. Innovative thinker who is able to evaluate situations and generate ideas for improvements. Experienced / natural persuader who is able to influence peop...

2 months ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 weeks ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

4 weeks ago seen See more...

Transitional Service Arrangement Analyst/ PMO

Pontoon

West Midlands, England

Salary negotiable

Location Hybrid Min 3 days Office Warwick Day Rate up to 600 Umbrella Duration 6 Months Description: Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to pr...

4 weeks ago seen See more...

ITIL Service Management Analyst

Morgan Hunt Recruitment

West Midlands, England

£40,000 - £40,001 per annum

Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enha...

2 months ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

2 months ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

2 months ago seen See more...

Customer Service/Software Support Analyst ??? Train into Tech Support

Smart Sourcer Ltd

Solihull, West Midlands

23000.00 - 25000.00 GBP Annual

1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success). Outstanding written and verbal communications skills. Strong problem solving and critical thinking skills. Keen interest in tec...

2 months ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

2 months ago seen See more...

What should I search to find Service Delivery Analyst jobs in West Midlands?

People who searched for Service Delivery Analyst jobs in West Midlands also searched for Customer Service Assistant, Customer Service Manager, Customer Services Assistant, Head Of Service, Customer Service Agent, Customer Service Executive, Banking Customer Service, Customer Service Associate, Customer Service Officer, Customer Services, Mortgage Customer Service, It Customer Service, Senior Services Manager, Business Service Manager, Service Engineer, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

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