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Service Desk Agent jobs

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HMRC SERVICE DESK AGENT

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

CompanyHm Revenue And Customs
AddressCroydon, Cambridgeshire
CategoryCustomer Service
Salary£32,782 - £35,059 a year
Job typePermanent | Part-time | Full-time
Date Posted a week ago See detail

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

a week ago seen See more...

Customer Service Agent - Driverline New

Acs Recruitment Solutions Ltd

Northamptonshire, England

£11.44 per hour

Customer Service Agent. Northampton. 11.44 per hour. Monday - Friday, 8:00 AM - 5:00 PM (Includes one in three weekends). Handle incoming calls and queries from drivers efficiently and professionally. Provide accurate informati...

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IT Service Desk New

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

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Service Desk Admin New

Pertemps Crawley

Sussex

Competitive

Position: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing...

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IT Service Desk Apprentice New

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

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Service Desk Technician New

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

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Service Desk Architect New

Cyber Security

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Working with sensi...

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Digital Service Desk Assistant New

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

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Service Desk Analyst - Global Law Firm - Up to £50K New

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

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Service Desk Supervisor New

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

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IT Service Desk Agent

Lookers Plc

Altrincham, Greater Manchester

£26,500 a year

To provide a seamless customer experience and ensuring that we continually surpass their expectations. Ensuring all incidents are handled in accordance with the SLA. Ensuring all incidents are handled in accordance with the compan...

2 months ago seen See more...

Customer Service Field Agent - Driving New

Randstad Delivery

Mid Glamorgan

£12.40 per hour

Position: Driving Field Agent . Location: Rhondda Cynon Taff. Hourly rate: 12.40. Duration: 3 months+ . Hours: 22 -30 pw. Contract type: Temporary (weekly pay through Randstad) . Randstad contact: The team on . Valid UK Driving L...

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Service Desk Analyst - Global Law Firm - Up to £50K New

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

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IT Service Desk Analyst New

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

4 hours ago seen See more...

Service Desk Analyst New

Jam Recruitment

Havant, Hampshire

£25 - £30 per hour + Negotiable, Inside IR35 per hour

Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool...

9 hours ago seen See more...

Service Desk Team Leader New

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

11 hours ago seen See more...

Guest Service Agent New

Hilton Hotels & Resorts

locationBudapest, Budapest, Hungary

Ensure accurate and efficient running of reception including check in/out procedures. Respond to Guest queries in a timely and efficient manner. Ensure that both the Front Office Manager and Reception Supervisors are kept fully aw...

17 hours ago seen See more...

Service Desk Technician New

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

18 hours ago seen See more...

IT Service Desk Team Leader New

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

24 hours ago seen See more...

Customer Service Agent

A Mclean Bookmakers

Belfast, County Antrim

£11.55 per hour with annual bonus

Answering inbound calls from customers and placing bets on their behalf. Dealing with customer queries.....

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Service Desk Leader

Applause It Recruitment Ltd

United Kingdom

Competitive

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

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Service Desk Analyst - Fintech

Venn Group

South East

£200.00 - £250.00 per day

This exciting positionwill play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintena...

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Helpdesk/Service Desk Engineer

Betechnology Group Limited

Lancing, West Sussex

28000.00 - 30000.00 Annual

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 30,000 DOE Location: Office Based in Lancing (Mon...

2 days ago seen See more...

Service Desk Admin

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

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Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

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Service Desk Analyst

Gold Group Ltd

Hampshire, England

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

2 days ago seen See more...

Customer Service Agent

Jigsaw Specialist Recruitment Limited

Dorset, England

Competitive salary

We are currently looking for exceptional Customer Service Agents to join the dynamic teams at an ever expanding local client, a leading leisure and tourism operator! As the first point of contact for valued customers, you'll thriv...

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Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

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Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

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Service Desk Administrator

Office Angels

Essex, England

£23,000 to £25,000

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and recor...

2 days ago seen See more...

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The top companies hiring now for Service Desk Agent jobs are Project People, Staffordshire Police, TikTok,

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