Service Desk Agent jobs in Scotland

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GUEST SERVICE AGENT

Checking guests in and out of the hotel. Dealing with guest enquiries. Taking payments. Liaising with the appropriate departments to maintain a high quality service for our customers. Knowledge of OPERA. Serving food and drinks to...

CompanyPentahotel
AddressInverness, Highland
CategoryCustomer Service
Salary£24,024 a year
Job typePermanent | Full-time
Date Posted 2 days ago See detail

Guest Service Agent

Pentahotel

Inverness, Highland

£24,024 a year

Checking guests in and out of the hotel. Dealing with guest enquiries. Taking payments. Liaising with the appropriate departments to maintain a high quality service for our customers. Knowledge of OPERA. Serving food and drinks to...

Passenger Service Agent

Skytanking

Aberdeen, Scotland

£15,600 - £16,068 a year

Check in passengers (and when necessary, assess any special needs). Check travel documentation and ensure passengers meet security requirements. Process and take payments for excess baggage. Meet flights and assist with inbound pa...

Tesco Colleague - Customer Service Desk - Milngavie

Tesco

Glasgow, Scotland

From £12.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

Service Desk Coordinator

Search

Paisley, Renfrewshire

£23,200 - £24,200/annum Depending on experience

Service Desk CoordinatorGlasgow Office BasedPermanent contractDo you want to work for an established business withing the FM industry?How does on-site parking and salary sacrifice sound?If you are and experienced coordinator, this...

IT Service Desk

The Recruitment Company

Dublin, Highland

£100 - £200/day

Dublin 17 Location. Mon - Fri/9am-5pm/FT On-site. 170-200/Daily Rate with Immediate Start. Troubleshoot and resolve hardware and software problems. Provide initial customer support for custom line-of-business applications. Ma...

Service Desk Analyst

Michael Page Technology

Dalkeith, Midlothian

25000.00 - 28000.00 GBP Annual + Additional Benefits

You will prioritise and log end user issues and queries. Troubleshooting desktop, laptop and server issues.. Maintenance and installation of PCs and printers. Advising internal staff members with regards to their IT related issues...

Service Desk Engineer

Franklin Fitch

Edinburgh, City of Edinburgh

£25,000 - £29,000/annum

Provide first and second-level support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues. Manage and maintain Microsoft Azure environments, ensuring optimal performance a...

IT Support Officer / IT Service Desk / Help Desk Support

Be-It Resourcing Ltd

City of Edinburgh, Scotland

£26,000 - £28,000/annum

Are you looking for an opportunity to work with an organisation whose vision is to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several...

L2/3 Service Desk IT Engineer

Reperio Human Capital

Dublin, Highland

£43,162 - £56,110/annum

Troubleshoot and resolve escalated hardware, software, and network issues. Manage and support Office 365, Google Workspace, and Atlassian Cloud applications. Configure and maintain servers (Windows Server, Hyper-V, VMware). Implem...

Service Desk Analyst

Cammach Bryant

Aberdeen, Scotland

To help develop, implement and operate a Service Desk structure based on ITIL practices in order to support users and manage maintenance and use of the IT systems (software and hardware) throughout the company. Communicating with...

Customer Service Agent

Hippo Motor Group Ltd

Blackburn, Moray

£24,241/annum

Answer inbound customer calls. Objection handle any calls where necessary. Diffuse situations regarding complaints. Documenting information via MS office and internal systems. Handle overflow calls from other departments. Maintain...

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

2nd Line Service Desk Engineer | In Technology Group

In Technology Group

Edinburgh, City of Edinburgh

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

Service Desk Administrator

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

Service Desk Support

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum negotiable

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

Tesco Colleague - Customer Service Desk - Buckie

Tesco

Buckie, Moray

From £12.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

Baggage Services Agent

Swissport International Ag

City of Edinburgh, Scotland

Deliver world class customer service. Be the first point of contact for a Passenger reporting their Baggage Delay or Damaged. Deliver in line with each airlines specific ways of working. Liaise with other departments within the st...

Service Desk Analyst

University Of Glasgow

Glasgow, Scotland

£22,681 - £25,138 a year

Ensure that the Service Desk provides a friendly, responsive, professional, and efficient customer-focused service. Support the Senior Service Desk Analysts. Develop relationships with all key Estates Stakeholders in managing enqu...

Italian Technical Service Desk

Efinancialcareers

West Lothian, Scotland

Competitive salary

Italian. it support. 1st line support. Application support. Technical support....

Customer Service Agent - Baggage Facilities

Menzies Aviation

City of Edinburgh, Scotland

As part of the Baggage Services team you will ensure customer reports are dealt with in a timely manner. You will process customer's mishandled baggage using an automated or manual system ensuring full compliance with regulatory,...

Service Desk Administrator

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

Customer Service Centre Agent

Carrier

Livingston, West Lothian

Creating and managing of enquiries from both existing and new clients and recording information regarding customers account and the equipment required. Providing a high level of sales support by ensuring all enquiries are responde...

Customer Service Field Agent - Driving

Randstad Delivery

Stirlingshire, Scotland

£12.40 per hour

Position: Driving Field Agent . Location: Sterling . Hourly rate: 12.40. Duration: 3 months+ . Hours: 22 -30 pw. Contract type: Temporary (weekly pay through Randstad) . Randstad contact: The team on . Valid UK Driving License. O...