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Service Desk Agent jobs in West Midlands

Now available 21 results are consistent

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CUSTOMER SERVICE AGENT

Investigating and resolving customer complaints. Escalating enquiries to the appropriate teams when necessary. Handling all incoming customer enquiries. Maintaining an accurate customer performance management database. Handling al...

CompanyPertemps Rugby
AddressCoventry, West Midlands
CategoryCustomer Service
Salary£12.50/hour
Job typePermanent
Date Posted just now See detail

Customer Service Agent New

Pertemps Rugby

Coventry, West Midlands

£12.50/hour

Investigating and resolving customer complaints. Escalating enquiries to the appropriate teams when necessary. Handling all incoming customer enquiries. Maintaining an accurate customer performance management database. Handling al...

just now seen See more...

Customer Service Agent New

Venus Recruitment Ltd

Farnborough, Warwickshire

£23,000 - £24,000/annum Great benefits and perks, plus a reward scheme

Helping customers with email, phone, and live chat queries. Responding to queries and comments via Facebook, Twitter, and Instagram. Answering general queries about the website and mobile app. Supporting the management team as nee...

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IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

3 weeks ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

4 weeks ago seen See more...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

4 weeks ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

4 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

4 weeks ago seen See more...

Customer Service Agent - remote

Candidate Source Ltd

West Midlands, England

£126.00 per day

Manage inbound calls to discuss any question or queries they may have relating to their account and updating the system with any notes from the call. Having great quality conversations to prevent avoidable events and complaints. S...

4 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

4 weeks ago seen See more...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

4 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

4 weeks ago seen See more...

Guest Service Agent - Front Office - 40 hours

Pentahotel

Birmingham, West Midlands

£24,024 a year

Checking guests in and out of the hotel. Dealing with guest enquiries. Taking payments. Liaising with the appropriate departments to maintain a high quality service for our customers. Knowledge of OPERA. Serving food and drinks to...

4 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

a month ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

a month ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

a month ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

a month ago seen See more...

Customer Service Agent

The Caraires Consultancy

Binley Woods, Warwickshire

£24,544/annum

Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues. Liaising across internal departments to ensure orders are processed and deliveries are made. Dealing wi...

a month ago seen See more...

Hybrid Customer Service Agent

I247 Group

Chesterfield, Staffordshire

From £11.44 an hour

Casual dress. Company events. Company pension. Referral programme. Work from home. Monday to Friday. Weekend availability. Have you checked the commute works for you? Please provide your email address for the next stage of the rec...

2 months ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

2 months ago seen See more...

What should I search to find Service Desk Agent jobs in West Midlands,England?

People who searched for Service Desk Agent jobs in West Midlands,England also searched for Customer Service Assistant, Customer Service Manager, Customer Services Assistant, Business Service Manager, Customer Service Executive, Service Delivery Manager, Customer Service Specialist, Customer Service Officer, Customer Services, Customer Service Supervisor, Building Services Manager, Technical Services Manager, Support Services Manager, It Service Management, Customer Services Specialist, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands,England

Manager, Customer Service Agent, Head Of Engineering, Customer Service Officer, Customer Service Associate, Assistant Operations Manager, Inbound Customer Service, Dealer Account Manager, Senior Service Manager, Beverage Team Leader, Service Desk Engineer, Customer Care Advisor, National Sales Manager, Client Service Advisor, It Support Manager,

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