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SERVICE DESK ANALYST

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

CompanyGlide.uk
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary£24,500 a year
Job typeFull-time
Date Posted just now See detail

Service Desk Analyst New

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

just now seen See more...

IT Service Desk Analyst New

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

11 hours ago seen See more...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

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IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

3 days ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 days ago seen See more...

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

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Service Desk Analyst - 1st Line

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£23,000 - £26,000 per annum

Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to su...

3 days ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 days ago seen See more...

Service Desk Analyst

Newcastle University

Newcastle, Down

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

3 days ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

3 days ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

4 days ago seen See more...

Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

4 days ago seen See more...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

5 days ago seen See more...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

5 days ago seen See more...

Service Desk Analyst

Searchability

Derbyshire, England

First Line IT Support. Based Derby. Handling incoming support via phone, email and chat. Resolving technical issues promptly. Communication skills. Technical background. To apply please call or email. Good academic background in I...

5 days ago seen See more...

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

5 days ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

5 days ago seen See more...

Service Desk Analyst

Vacancy Filler

RSPB UKHQ - The Lodge , SG192DL

£29,200.00 to £31,347.00 per year

You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager...

5 days ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

6 days ago seen See more...

Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

6 days ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

7 days ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

a week ago seen See more...

Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

a week ago seen See more...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

a week ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

a week ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

a week ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

a week ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

a week ago seen See more...

Service Desk Analyst

Topyorkshire

Northallerton, North Yorkshire

£15.00 to £20.00 Per Hour

IT Service Desk Analyst Leeming Bar Rate 15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. Main responsibilities of...

a week ago seen See more...

Service Desk Analyst

Cathedral Appointments Ltd

Exeter, Devon

£25,000 - £30,000/annum

Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish. Dealing with a range of customer incidents, resolving, and progressing proactive alerts, both in pe...

a week ago seen See more...

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There are open Service Desk Analyst jobs in several cities including London, Corsham, Nottingham, Sheffield, Dudley, Redruth, Newcastle upon Tyne, Chelmsford, Wigan, Stoke-on-Trent, Wakefield, Reading, Stratford, Chorley, Bradford,

What companies are hiring for Service Desk Analyst jobs?

The top companies hiring now for Service Desk Analyst jobs are Acora, Anne Corder Recruitment, Atos, BAE Systems, Comtecs Ltd, Corecom Consulting, Experis LTD, Global Technology Solutions Ltd., Government Recruitment Service, Hays Specialist Recruitment, Nottingham Community Housing Association, Proactive Appointments, Professional Hires, Reed, Service Care Solutions,

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