Service Desk Analyst jobs in London, England

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SERVICE DESK ANALYST

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

CompanyProactive Appointments
AddressLondon, England
CategoryCustomer Service
Salary£40,000 - £42,000/annum
Job typePermanent
Date Posted 6 days ago See detail

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

Service desk Analyst

Akton Resourcing Ltd

London, England

£20 - £21/hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

Service Desk Engineer - Networking - Hybrid - London - £35,000 New

Ashdown Group

London, Greater London

£35,000

Please note this role is based in Central London (London Bridge) and offers hybrid working; 3 days per week in the office and 2 at home.This would suit a bright, motivated Service Desk Engineer with 1st/2nd Line MSP experience t...

IT Service Desk Manager New

Technet It Recruitment

London, England

£55K per Year

Lead the smooth operation of ITIL principles and meeting of SLAs within the Service Desk function with a focus on driving improvements in service delivery. Oversee the day-to-day operations within the Service Desk team, managing w...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

Junior Service Desk Analyst

Age Uk Group

London, England

£26,600 - £29,400 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

Junior Service Desk Analyst

Age Uk

London, England

£26,600 - £29,400 a year

Strong interpersonal skills with an ability to communicate effectively. Competent presentation skills. Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. Computer literate...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

Service Desk Manager

Fuel Recruitment Limited

London, England

£50,000 - £70,000/annum

Lead and inspire a team of dedicated IT professionals, fostering a collaborative and customer-centric culture. Oversee day-to-day Service Desk operations, ensuring timely incident resolution and request handling aligned with ITIL...

IT Service Desk Support

Adecco

Sutton, Greater London

£28,000 - £32,000/annum

Competitive salary. 25 days holiday plus additional leave for birthdays, weddings, and moving house. Annual bonus scheme. Annual medical checks and seasonal flu jabs. Wide range of development and training opportunities. Employee...

Service Desk Engineer - 2nd Line

Tate

London, Greater London

£37,000 to £43,000 per year

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Event Monitoring and perform initial triage on Network,...

IT Service Desk Manager

Rise Technical Recruitment

London, England

£300 - £400/day

Are you looking for your next immediately available contract role?My Central Government client are looking for a Service Desk Manager to act as a point of escalation for their IT Support team. You will be a technical subject matte...

IT Service Desk 1st/2nd Line x 2

Conex Europe

London, England

£35,000 - £48,000/annum Dep on Exp + Excellent Bens

Internet Explorer,FireFox& Microsoft Edge browser. Microsoft Windows 10. Microsoft Office 365 Suite. iManageWork. Citrix/VPN. ITSMTicket Management System. Help Desk Institute - Analyst certification preferred....

Business Analyst, Service Strategy and Optimisation Login to Save this vacancy

Arbuthnot Latham

London, England

Supporting the Head of SSO to create and implement a comprehensive strategy for end-to-end client service across private, commercial, and wealth management journeys, aligning this strategy with our Client Promises to ensure a seam...

Service Charge Analyst

Service Care Solutions

Croydon, Greater London

£23 - £25/hour

Previous experience of a computerised accounting system. Previous experience of working with complex control accounts. Previous experience within a Housing Association is desirable. Excellent IT skills, including using Excel, Acce...

1st Line Service Desk

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

Technical Services Analyst- 6-month FTC

Hca Healthcare Uk

London, Greater London

Not Specified

Processing and coordination of appropriate and timely responses to incident reports. Channelling requests to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards s...

Service Desk Engineer – VOIP, Networks, Security  - London, Hybrid - £35,000

Ashdown Group

London, Greater London

£35,000

Service Desk Engineer VOIP, Networks, Security - London, Hybrid - 35,000A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personable...

Service Desk Engineer - VOIP, Networks, Security?? - London, Hybrid -

Ashdown Group

London, England

30000.00 - 35000.00 GBP Annual

Service Desk Engineer - VOIP, Networks, Security - London, Hybrid - GBP35,000 A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personabl...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

Business Service Analyst - Treasury Services

Banking

London, Greater London

£ 600 - £ 650 / Daily

Responsible for the initiation and execution of deliverables to align the service to BSM standards and improve its BSM maturity to reach target-state.* Responsible for production and maintenance of E2E service Mapping including id...