Service Desk Analyst jobs in Reading, Berkshire

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SERVICE DESK TEAM LEADER

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

CompanyAllpoints Fibre
AddressReading, Berkshire
CategoryCustomer Service
Date Posted 3 weeks ago See detail

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

Client Services Analyst

Dynatrace

Maidenhead, Berkshire

Permanent

Account management for 8+ clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts; running all customer touchpoint meetings. Working as an extension of your client'...