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Service Desk Lead jobs

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SERVICE DESK LEAD

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

CompanySanderson Recruitment Plc
AddressChatham, Caerphilly
CategoryCustomer Service
Salary30000.00 - 40000.00 GBP Annual
Job typeFull Time
Date Posted 23 hours ago See detail

Service Desk Lead New

Sanderson Recruitment Plc

Chatham, Caerphilly

30000.00 - 40000.00 GBP Annual

Leading a team in a Service Desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runb...

23 hours ago seen See more...

Service Desk Lead

Sanderson

England

Enthusiastic and motivated to lead a team towards success. Experienced in leading teams and working within a Service Desk environment. Proficient in JIRA with the ability to set up processes, portals, and automations. Skilled in r...

3 weeks ago seen See more...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

4 days ago seen See more...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

5 days ago seen See more...

Experis Academy - Service Desk Lead - 5237117

Digital Workspace

Leicester, Leicestershire

To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolut...

a month ago seen See more...

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

a month ago seen See more...

SERVICE DESK LEAD - SC CLEARED

La International

Leicester, Leicestershire

£250 - £270 per day

REQUIRED: SERVICE DESK LEAD - SC CLEAREDLOCATION: FT ONSITE IN WINCHESTER OR LEICESTERDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE *To handle incoming technical support incidents, requests and changes. work.Due to the na...

a month ago seen See more...

IT Service Desk Lead

West Brom

West Bromwich, West Midlands

Lead and develop the IT Service Desk team in line with industry best standards. Oversee and be actively involved in Incidents, Requests, Changes and Problems raised via the IT Service Desk, following up on any that need to be pro...

2 months ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

a week ago seen See more...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

2 weeks ago seen See more...

IT Service Desk Analyst New

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

7 hours ago seen See more...

1st Line Service Desk New

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

10 hours ago seen See more...

Service Desk Technician New

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...

12 hours ago seen See more...

Service Desk Team Leader New

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

14 hours ago seen See more...

Service Desk Administrator New

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

14 hours ago seen See more...

Technology Service Desk Team Leader New

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

14 hours ago seen See more...

Technical Service Desk Analyst New

Global Technology Solutions Ltd

Avon, England

We have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence...

16 hours ago seen See more...

2nd Line Service Desk Engineer New

Nextech

Lancashire, England

£28,000 - £32,000 per annum

This isn't a general Service Desk, their team are extremely hands on and deal with BAU, infrastructure and projects! * Strong knowledge of Microsoft Windows OS - MAC is also beneficial * AD, AAD, GPO - including DNS, DHCP, TCP/IP*...

16 hours ago seen See more...

Service Desk Analyst New

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

17 hours ago seen See more...

Service Desk Engineer Hybrid New

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000 - 35,000). Hybrid Working. Fast-Paced FinTech Startup. 30 Days Annual Leave. Bonas Scheme. Paid Training & Certifications. Sick Pay. Private Medical Care. Paid Gym Membership. 2 Years IT...

17 hours ago seen See more...

Service Desk Supervisor

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

yesterday seen See more...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

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Digital Service Desk Assistant

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

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Service Desk Architect

Cyber Security

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Working with sensi...

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Health and Social Care Service Lead

Ambient Support

Loughborough, Leicestershire

Health and Social Care Service Lead LE12 38 Hours Per Week 26,629.00pa Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? Be part of an on-call ar...

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Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

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IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

yesterday seen See more...

Service Desk Admin

Pertemps Crawley

Sussex

Competitive

Position: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing...

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Health and Social Care Service Lead

Ambient Support

Loughborough, Leicestershire

26629.00 - 26629.00 GBP Annual

Health and Social Care Service Lead LE12 38 Hours Per Week GBP26,629.00pa Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? Be part of an on-call...

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IT Service Desk

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

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What companies are hiring for Service Desk Lead jobs?

The top companies hiring now for Service Desk Lead jobs are Crimson Ltd, Daisy Corporate Services, Driver and Vehicle Licensing Agency, Lockheed Martin Corporation, Marketplace Technical,

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