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Service Desk Lead jobs in London, England

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SERVICE DESK LEAD

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

CompanyEuromonitor
AddressLondon, England
CategoryCustomer Service
Salary£NEG
Job typePermanent
Date Posted 2 months ago See detail

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

2 months ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

3 weeks ago seen See more...

Lead Staff Software Engineer | The Trade Desk, Inc.

The Trade Desk, Inc.

London, Greater London

Actively review design and code. Deliver meaningful technical and hands-on contributions to the teams objectives. Understand strategic business priorities and communicate with the team on how their work fits into the roadmap. Col...

3 days ago seen See more...

Service Lead - Children's Services (Systemic & Workforce)

Tripod Executive

Wandsworth, Greater London

£66 318 - £80 874 per annum

Leading the training and delivery of systemic ideas and practices across childrens services. Working directly with children and families. Ensuring effective performance management of the service. The supervision of Family and Sys...

2 weeks ago seen See more...

Service Lead Systemic and Workforce - Children's Services

Ackerman Pierce

London, England

£66,318 - £80,874 per annum, negotiable

4 Family and Systemic Psychotherapists. 1 Social Care Academy Team Manager. 1 Wandsworth LINKs Team Manager. Leadership & Vision: Provide clear leadership for the service, setting high standards and achieving outcomes. Systemic Se...

2 weeks ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

2 weeks ago seen See more...

1st Line Service Desk

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

2 weeks ago seen See more...

Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

2 weeks ago seen See more...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

2 weeks ago seen See more...

Service Desk Engineer – VOIP, Networks, Security  - London, Hybrid - £35,000

Ashdown Group

London, Greater London

£35,000

Service Desk Engineer VOIP, Networks, Security - London, Hybrid - 35,000A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personable...

3 weeks ago seen See more...

Service Desk Engineer - VOIP, Networks, Security?? - London, Hybrid -

Ashdown Group

London, England

30000.00 - 35000.00 GBP Annual

Service Desk Engineer - VOIP, Networks, Security - London, Hybrid - GBP35,000 A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personabl...

3 weeks ago seen See more...

Service Desk Analyst - up to GBP42,000 - Hybrid - Canary Wharf

Involved Solutions

London, England

37000.00 - 42000.00 GBP Annual

Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams. Active Directory experience. Windows 10 experience. Experience working in professional services. Customer Service experience. Strong communication skill....

3 weeks ago seen See more...

Junior Service Desk Analyst

Age Uk Group

London, England

£26,600 - £29,400 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

3 weeks ago seen See more...

Junior Service Desk Analyst

Age Uk

London, England

£26,600 - £29,400 a year

Strong interpersonal skills with an ability to communicate effectively. Competent presentation skills. Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. Computer literate...

3 weeks ago seen See more...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

3 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

3 weeks ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

Service Lead (Systemic and Workforce) - Children’s Services

Csd - Children's Specialist Services

Wandsworth, Greater London

£66,318 - £80,874 per annum

Leading the training and delivery of systemic ideas and practices across childrens services Working directly with children and families Ensuring effective performance management of the service The supervision of Family and System...

3 weeks ago seen See more...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

3 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

4 weeks ago seen See more...

Extended Services and Partnerships Lead

Hackney Education

London, England

£49,071 to £51,099

Hackney is one of the UKs highest performing local authorities, serving one of Londons best places to live and work. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived bor...

3 weeks ago seen See more...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

4 weeks ago seen See more...

Service Lead (Systemic and Workforce) - Children’s Services

Lb Richmond Upon Thames & Lb Wandsworth

London, England

£66,318 - £80,874 per annum

Leading the training and delivery of systemic ideas and practices across childrens servicesWorking directly with children and families. Ensuring effective performance management of the service. The supervision of Family and Syste...

4 weeks ago seen See more...

Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

a month ago seen See more...

First Line Service Desk Specialist

Chapman Tate Associates

London, England

£35,000 - £40,000/annum

Ensure that all customers receive an industry leading customer experience with each contact and any issues or complaints are escalated appropriately. Close all Incidents and Requests with agreement from the customer. Monitor the s...

a month ago seen See more...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

a month ago seen See more...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

London, England

34000.00 - 38000.00 GBP Annual

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face t...

2 months ago seen See more...

Service Desk Coordinator

Fawkes And Reece

London, England

£28,000 - £29,000 per annum

Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a...

2 months ago seen See more...

Service Lead - London Central

Service Care Solutions

London, England

Up to £25 per hour per hour

Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual...

2 months ago seen See more...

Service Lead - London Central

Service Care Solutions Ltd

London, Greater London

Up to £25 per hour

Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual...

2 months ago seen See more...

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What should I search to find Service Desk Lead jobs in Greater London?

People who searched for Service Desk Lead jobs in Greater London also searched for Customer Service Manager, Customer Service Agent, Lead Business Analyst, Customer Service Executive, Services Manager, Customer Service Expert, It Service Manager, Lead Project Manager, Service Support Manager, Support Services Manager, Customer Service Operations, Financial Services Assistant, Financial Services Associate, Lead Account Manager, It Services Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Greater London

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What companies are hiring for Service Desk Lead jobs in Greater London?

The top companies hiring now for Service Desk Lead jobs are Euromonitor,

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